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Kris Nelson
2 days ago
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Anton SF
Jan 20, 2026
If selected lights are not working during transfer please try the following:
- Please make sure audio volume is set to maximum level on your phone or laptop.
- ... See more
If selected lights are not working during transfer please try the following:
- Please make sure audio volume is set to maximum level on your phone or laptop.
- Please try to restart your phone or laptop.
- Please try using different browser, like Chrome or Brave.
If still not working, please watch detailed video on this page https://www.infopathy.com/en/tutorials/devices?show=glowing3&source=web (second video).
Please let me know if that helped.
Thank you!
Kind regards, Anton
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Kristine Odell
Jan 19, 2026
I had some trouble as well, then discovered that the volume on my computer or phone needed to be between 80 and 90 percent for the lights to work properly. Also be sure the bluetooth connection is "connected"; sometimes I find the device, "not connected".
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EZ
This IC is really amazing. It helps me a lot for bladder pain. ๐
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My IC pad lights are not working. Tried everything to get it to work properly
Is there updates I need to do and where do you find them if so?
Appreciate and information
Tbank tou