Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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TL
Oct 04, 2024
Hello Anthony, could it be that my Glowing iC Pad needs to be repaired? When I try to charge the Glowing IC Pad, the light only lights up briefly and then goes out. We suspect that the connector is defective. Best regards
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MB
Oct 04, 2024
Hello, how can you help a 6 year old child, who has just started CP. His mother is raising him alone. He sees his father very little. And every time he sees him, he pees again during the day, at school. In addition, it is said that this child is "scattered", not always focused, does not like instructions... thank you for all your valuable information.
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Is there a educational video for M.I.N.D PRO please or where can I locate more information regarding?   Thanks 
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Sep 30, 2024
Anton, how can I send messages to you directly?
I wanted to find out about the ability to download an IC and have for offline use.  I just got back from a 2 week cruise and didn’t have internet access to use….
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MJ
Sep 29, 2024
can you use a CEMP infoceutical while working on an electronic device like a computer
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c
Sep 26, 2024
I've been charging the Glowing IC Pad for over 3 hours now, and the red light is still on. How do we know that the charging procedure is completed, does the red light disappear? And how to know when charging is required again?
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Sc
Sep 26, 2024
i purchase a machine in September 10 and the glowing path is not working i need to have it replace there is no way to connected Bluetooth i notice there is no contact form please send me where and how can you replace this defective glowing path???? 
 
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J
Sep 24, 2024
Can  Beam Micro Boost Complete Mineral Supplements be used in place of salt for the ic to bind to?
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P
Pin
Sep 15, 2024
The glass of water need to have the diameter maximum of the glow pad or I can use a bigger bowl, for example 20cm diameter, to imprint?always beeing within the 2l, thanks
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P
Pin
Sep 15, 2024
I followed the procedure to disable the bluetooth on glowpad but it doesn t work, led blink red bu when I restart the device I can see it available, tried many times...
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JO
Sep 10, 2024
What happens if you get an alert, a phone call, etc, while the device is plugged in? I noticed the IC pad lighting up. Does that ruin the imprint?
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TS
Sep 09, 2024
Hello Anton, everything is back. My own mistake. The volume was not set correctly. So everything is fine
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