Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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VA
Sep 29, 2025
Good morning,
The device no longer connects via Bluetooth.
What to do
Sincerely
Alexandre Vinet
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E
Sep 29, 2025
Good morning, I notice that all the dates on the site are one month ahead. For example, today I was charged for my annual fee, and it says October 29, 2025. And so it is in the history; all the dates are one month ahead. Could this be something related to my computer?
Thank you for your attention.
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Sep 27, 2025
On both iPhone and laptop when the repeat timer gets to โ€œ2โ€ it then changes to โ€œ0โ€ missing โ€œ1โ€.  Please advise thank you. 
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P
Sep 26, 2025
My Glowing IC Pad 3 no longer flashes when I start the transfer - However, I have the red, blue, then blue and red lights at the same time when I start it. And the signal is indeed emitted since I see the frequency happening on my computer screen. Can you tell me what is happening?

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PG
Sep 25, 2025
Should sleep imprints be taken three times during the day, or only at bedtime?

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Sep 24, 2025
hello dear friends, how come that a suggestion to a friend can no longer be opened through the email link after 10 applications? thank you for help, Bettina
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K
Sep 17, 2025
Is it possible to imprint PEMF's onto metal? BICOM practitioner used to do this on small steel discs to wear on the body over the week. For when / if device cannot be accessed. If so, what is recommended to use, rings, other jewellery? Thank you!
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S
Sep 13, 2025
My IC Pad 3 no longer works. There's no Bluetooth connection. What can I do? Can I send it to you for repair? Thanks. Stefano Possanza

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Sep 09, 2025
I just got the IC Pad a couple of weeks ago if not that. It seemed to be working fine once I realized I needed to push in the cord harder. Now it is not working and the computer is picking up the sound instead of the IC Pad. I have restarted, removed cord, replaced cord all I know to do. Any one have any suggestions?

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LR
Sep 08, 2025
I have a Glowing IC Pad 3. I charged the battery, turned it on, and pressed it three times until the red and blue lights came on at the same time. I then impregnated my water bottle, but the lights only came on for a few seconds and were not... See more
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TB
Sep 07, 2025
Can i connect the ic pad to my google phone?
The cord it came with fits into my computer but not into my google phone
Can i just get a cord form a computer store?

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J
Sep 05, 2025
Any recommendations for Covid? Also can an ic solution be used in a nebulizer?
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