Infopathy

Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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MH
Jun 17, 2025
Do you have the option of administering the medication "Pexion"? It's for animals with a fear of noise. That would be great.
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Jun 16, 2025
I have been trying to cancel my membership, but I keep getting stonewalled. Why?

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U
Jun 11, 2025
Who is the Glowing IC Pad unsuitable for? Pacemakers? Type 2 diabetes?
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LL
Jun 09, 2025
I just got my Glow Pad this week. Already doing GREAT Things! Today I went to use it with Bluetooth and the lights were not flashing like usual. I tried using my6 computer with the cable. no luck. is there a setting I accidentally changed?

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RS
Jun 05, 2025
Hello Team,
Is there a possibility to add Malus Domestica - that's  apple stem cells widely used for skin care, very effective - to the wish list. I would love to use it and know many people on search for it. 
That would be so helpful.
Thanks in advance.
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KT
Jun 04, 2025
I have tried all your suggestions and my yellow charge light on my glow pad still does not work. The light is very dim and doesnt stay on more than second or two. How long do IC pads normally last? 
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Jun 04, 2025
Where can I find the annual subscription to Daniel's music? I only had the monthly subscription so far, which I've already canceled. Now I'd like to switch to the annual subscription. Thank you.


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KT
Jun 02, 2025
After cleaning the connector with alcohol my pad still doesn't charge
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KT
Jun 02, 2025
My pad is no longer lighting up to recharge
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MC
Jun 02, 2025
My healthcare professional (cardiologist) believes in red light therapy and he is asking me what are the wavelengths and power density for the IC pad.  I can't seem to find the information anywhere, I would be grateful to find out.  Thanks!
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D
May 30, 2025
My Glowing IC Pad won't charge anymore any recommendations as to how to replace the battery ? its only 3 years old
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M
May 28, 2025
I have the following problem: I want to create an IC complex with a total of 19 ICs. However, the recommendation is to print approximately 6 ICs in one complex. Now I want to create 4 IC complexes, each with 5 or 4 ICs, and then print them into a single IC complex. However, I can't add the self-created complexes to a new complex—only the complexes included under ALL ICs. Is there a possible solution? Thank you in advance.
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