Frequently Asked Questions
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Frequently Asked Questions
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S
Susie
Feb 17, 2025
can you send the energy remotely to someone?
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Dahmheun Kang
Feb 17, 2025
Please check if the item purchased on February 9th has been shipped. The purchase number is #15510. And if possible, please let me know the tracking number. Thank you.
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Kim Jansen
Feb 14, 2025
get started guide
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JEFF SUTTON
Feb 13, 2025
Hi Anton-What container for imprinting is best? Glass -plasticThank you, Jeff
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Michelle Gosselin
Feb 12, 2025
Hello. I am having a problem with regards to the operation of My glowing IC pad. After charging all night I tried to operate it with a PEMF function. It didnโt work. The little light was glowing in and out, however it wasnโt operational. This has been occurring intermittently. I never know where itโs โatโ. I wish there was more indication of what is happening with it. Thanks
Hello. I am having a problem with regards to the operation of My glowing IC pad. After charging all night I tried to operate it with a PEMF function. It didnโt work. The little light was glowing in and out, however it wasnโt operational. This has been occurring intermittently. I never know where itโs โatโ. I wish there was more indication of what is happening with it. Thanks ๐๐ผ
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john maio
Feb 09, 2025
Hi-Today is Feb 8, and I tired three times to transfer an ic-but the box doesn't turn light brown like is always did and when you click it nothing happens- I paid my resubscription dues and got the receipt- It something else going on - or could the problem be with my computer
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Anne Wright
Jan 30, 2025
I purchased a membership in June of 2024 and had been able to access any complex, it seems. Suddenly I'm getting the message that I need the premium membership. I paid somewhere around $121 in June. Just need to confirm how to proceed here to be able to get that access back (and why did it change suddenly?)
I purchased a membership in June of 2024 and had been able to access any complex, it seems. Suddenly I'm getting the message that I need the premium membership. I paid somewhere around $121 in June. Just need to confirm how to proceed here to be able to get that access back (and why did it change suddenly?)
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Anna Teresa Facchinetti
Jan 26, 2025
Io ho il modello precedente a questo e il cavo รจ un cavo aux. Il nuovo Glowing Ic Pad 3 che tipo di cavo utilizza rispetto al vecchio modello? Grazie
I have the previous model to this one and the cable is an aux cable. What type of cable does the new Glowing Ic Pad 3 use compared to the old model? Thanks
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Sara
Jan 22, 2025
Buongiorno Anton e tutti, vorrei avere maggiori informazioni su abbonamento primavera. Il mio abbonamento normale scade ad aprile. Io se dovessi prendere il piano primavera, pagherei entrambi gli abbonamenti?. Poi cosa vuol dire che nel piano primavera manca il sintetizzatore CEMP e FSM?. Grazie. Saluti a tutti Sara
Buongiorno Anton e tutti, vorrei avere maggiori informazioni su abbonamento primavera. Il mio abbonamento normale scade ad aprile. Io se dovessi prendere il piano primavera, pagherei entrambi gli abbonamenti?. Poi cosa vuol dire che nel piano primavera manca il sintetizzatore CEMP e FSM?. Grazie. Saluti a tutti Sara
Good morning Anton and all, I would like to have more information about the spring subscription. My normal subscription expires in April. If I were to take the spring plan, would I pay for both subscriptions? Then what does it mean that the CEMP and FSM synthesizer are missing from the spring plan? Thanks. Greetings to all Sara
Good morning Anton and all, I would like to have more information about the spring subscription. My normal subscription expires in April. If I were to take the spring plan, would I pay for both subscriptions? Then what does it mean that the CEMP and FSM synthesizer are missing from the spring plan? Thanks. Greetings to all Sara
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Keri Nola
Jan 21, 2025
Hi Anton, new member here and excited to get started. My volume is up and my glow pad is connected to bluetooth, but when I start a transfer I hear it from my computer, but the glow pad does not light up. Am I doing something wrong? I am on a macbook pro. Your guidance is appreciated. Thank you, Keri
Hi Anton, new member here and excited to get started. My volume is up and my glow pad is connected to bluetooth, but when I start a transfer I hear it from my computer, but the glow pad does not light up. Am I doing something wrong? I am on a macbook pro. Your guidance is appreciated. Thank you, Keri
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CJ Hernley
Jan 20, 2025
The lights on my Glowing IC pad no longer work. Is there a way to jumpstart it or does it require service?
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Andruhovici Gabriela
Jan 18, 2025
Buna Anton doresc sa anulez pentru o perioada abanamentul. cum trebuie sa procedez?
Hi Anton, I want to cancel my subscription for a while. How should I proceed?
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