Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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JM
Apr 21, 2025
My glowing ipad is not flashing. What can I do? I have charged it for a long time.
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BH
Apr 21, 2025
How can a created complex be added to another created complex? Thanks.
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BH
Apr 21, 2025
How can a created complex be canceled? Thanks.
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E
Apr 20, 2025
My unit doesn't connect. How can I get it fixed or get a replacement? It's only a week old...
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Apr 18, 2025
How can I get the songs from Daniel?
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RD
Apr 16, 2025
Are there any certain specifications the device you're trying to run it on? We have tried on phones, bought tablets and it won't run with the cord. Bluetooth is out of the question need to limit EMF. Looking forward to hearing back from you. 
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CK
Apr 15, 2025
Hi do you know anything for lupus auto immune disease?
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M
Apr 14, 2025
IC pad does not flash, phone rattles unpleasantly
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L
Apr 10, 2025
It's a real shame that there are no downloads to take with you into a cave, for example...
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A
Apr 03, 2025
Our Glowpad has stopped responding to one of our devices, an iPhone, but still works fine with our other two devices, a different iPhone and an old iPad. Volume on full, tried logging out and in again, disconnected and reconnected to Bluetooth, nothing is resolving the issue. Can anyone make any other suggestions?
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M
Apr 02, 2025
I need IT in german
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KT
Apr 01, 2025
I am having trouble charging my glow pad. The orange light only comes on occasionally if I jiggle the cord just the right way but doesn't stay on. Is this a common problem? I did read one other person having this issue. How long should the glow pad last? I use it every day.
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