Infopathy

Frequently Asked Questions

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Frequently Asked Questions
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KT
Jun 04, 2025
I have tried all your suggestions and my yellow charge light on my glow pad still does not work. The light is very dim and doesnt stay on more than second or two. How long do IC pads normally last? 
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Jun 04, 2025
Where can I find the annual subscription to Daniel's music? I only had the monthly subscription so far, which I've already canceled. Now I'd like to switch to the annual subscription. Thank you.


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KT
Jun 02, 2025
After cleaning the connector with alcohol my pad still doesn't charge
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KT
Jun 02, 2025
My pad is no longer lighting up to recharge
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MC
Jun 02, 2025
My healthcare professional (cardiologist) believes in red light therapy and he is asking me what are the wavelengths and power density for the IC pad.  I can't seem to find the information anywhere, I would be grateful to find out.  Thanks!
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D
May 30, 2025
My Glowing IC Pad won't charge anymore any recommendations as to how to replace the battery ? its only 3 years old
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M
May 28, 2025
I have the following problem: I want to create an IC complex with a total of 19 ICs. However, the recommendation is to print approximately 6 ICs in one complex. Now I want to create 4 IC complexes, each with 5 or 4 ICs, and then print them into a single IC complex. However, I can't add the self-created complexes to a new complexโ€”only the complexes included under ALL ICs. Is there a possible solution? Thank you in advance.
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LM
May 26, 2025
Can I use my computer or phone while the PEMFs are being used? Would a video, typing, or incoming text or phone call interfere with the effectiveness of the PEMF?
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A
May 26, 2025
Hi, I would like to offer I
Infopathy to clients. Any possibility to cooperate with you? Thank you
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JD
May 25, 2025
how do I know when my glow pad is no longer working ? its 4 years old . do I need to replace it?
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C
May 21, 2025
Hi Infopathy team, Iโ€™m considering investing in another IC device. Before deciding I was wondering  how old the IC Pad 3 was or if another device is in the works. Second, can I run an imprint from my cell for one device and another from my iPad simultaneously? Thanks in advance! 
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R
May 19, 2025
Hello dear team, I have the following problem
My light pad no longer works with my phone via cable. It doesn't work with my laptop either. I connected it to another phone via cable, and that worked. I've already changed browsers and swapped cables. Nothing helped. Please give me some advice. It works great over Bluetooth, but I don't want to use it.
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