Frequently Asked Questions
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Frequently Asked Questions
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JL
Janie Love
Nov 09, 2021
My IC Pad is not working. When I plug it in to charge, the yellow light only comes on for 30 seconds. When I plug it in to the computer, the blue lights do not flash. The Volume on the computer is all the way up.
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Brittani
Nov 07, 2021
Hello, my machine was charged all night, and itโs not lighting up anymore when imprinting. What do I do? Thank you.
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Doc Steve
Nov 06, 2021
How do I research the Developers to get more information about them?
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PW
Pamela Walker
Oct 29, 2021
Combine Ics into one glass
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CL
Christine Lines
Oct 25, 2021
I did not realise that I would have to pay a monthly fee to be able to access downloads. very disappointing. Christine lines
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HW
Hugo Woddis
Oct 20, 2021
I am having problems with both my ic hummer and pad. The hummer stops producing sound after 34 seconds, even though bluetooth remains connected and the infopathy website continues its process going through the download, so as a back up have used the pad but the sound is so quiet... See more
I am having problems with both my ic hummer and pad. The hummer stops producing sound after 34 seconds, even though bluetooth remains connected and the infopathy website continues its process going through the download, so as a back up have used the pad but the sound is so quiet, even with the volume on max, that it is barely audible. So now have two pieces of kit and no way to transmit. I've fully charged the hummer, there are no other bluetooth devices connected, the settings on my mac for sound show the IC hummer as output, but nothing is coming through. Help !!
Hugo
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IB
Irene Bernstein
Oct 18, 2021
Could you please explain what is rife frequency?
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Richter
Oct 15, 2021
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federica murtas
Oct 12, 2021
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C
Cristina
Oct 09, 2021
Hi! How can you make Infopathy run even when the Iphone locks screen or you try to search smth else on your phone? This was possible before IOS 15 but not anymore., it stops when the screen locks or if I go on a different page or program on my Iphone. Thank you!
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Brigitte Bardutzky
Oct 04, 2021
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Andrea Nicholls
Oct 04, 2021
Anton,
The cable seems to be fine as the pad beeps and flashes when I press the button to turn on. The pad does nothing when downloading or transferring the IC. Therefore I have no clue if I am actually getting the remedy in my water
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