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angi wrote a comment to Frequently Asked Questions

about 5 years ago

Hi Anton, wanted to ask why infopathy is so slowly?! Sometimes it takes several minutes to load an 2 min imprint. It’s like this for over a week. Sometimes it’s fast, but most of the time horribly slow. Thanks on advance! Best regards Angi

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Anton SF

Dec 18, 2020

Hi Angi, thank you for your comment! We currently investigating this issue. Seems users in Germany at a specific time experiencing slow loading speed. We are trying to solve this issue. Sorry for the inconvenience!

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[email protected] wrote a comment to Frequently Asked Questions

about 5 years ago

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Anton SF

Dec 13, 2020

Hi Irma, thank you for your questions! If you don't have deep scratches on the coil part of circuit IC Pad then it should be okay. It will work with Apple devices and pretty much any devices where you have internet. Make sure your audio volume is set to maximum After you connect IC Pad to your laptop, because sometimes volume is automatically set lower when you connect device to audio output.

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Eduard Ehmann wrote a comment to Frequently Asked Questions

about 5 years ago

Hallo Anton, many thanks for your answer.

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