Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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Oct 31, 2026
So was there an update. My screen looks totally different today,  all of a sudden I cant click remote and the icons have moved to the bottom and when I click any of the complexes or anything the screen totally different and remote is not an option 
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HF
Oct 30, 2026
Good morning, Could you please tell me what IC to use to help ease, break up and hopefully get rid of the Plantar Fibroma in the arch of my foot? It seems to have grown and is a bit uncomfortable.  Maybe stress has made it grow. I understand itโ€™s not considered a cyst, but scared tissue.  Itโ€™s hereditary as my father has dupuytron in his hand.
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SR
Oct 29, 2026
Good evening, what is the difference between the old and new IC pad? Can I store the water in a metal bottle after saturating it? Thank you for your reply!
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EH
Oct 28, 2026
Thank you! I found it. A couple other questions. Can I do infopathy every day? Also have you traveled with it on a plane?  Thanks!
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A
Oct 28, 2026
how to use / steps for the voice recognition

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EH
Oct 27, 2026
Hi I have linked my account to a practitioner (Dr Martino). How do I know which programs are his?
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Oct 25, 2026
Hi anton I used to have the remote access on my account but has disappeared 
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LD
Oct 23, 2026
Hello, Iโ€™m new to infopathy and trying to imprint water today. It is connected to Bluetooth, volume is all the way up. I set it to blue lights but when I go to do the imprint there are no lights flashing. Should they be flashing? 
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And I had another problem.
I've redone my schedules starting from today, the 21st in France. I could see that the start delay was more than 12 hours. In fact, all the schedules only start on the 22nd according to the calendar.
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I've spotted another issue with the programming of the treatments.
I scheduled one for 1:10 AM on October 24th for 4 days with 8 occurrences per day.
The first day, it ran all day without stopping. At least, I assume that's what it was because the time display was in a very light color. The other three days, it was perfect. I tried changing the time display, but that didn't... See more
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Good morning
I spotted an error on the remote treatment schedule. First of all, thank you for this schedule; it's a great idea.
On this one, the time zone in the top right corner indicates Paris at GMT +1:00
And when we do the programming, the Paris time zone is GMT +2:00
Can you take a look at this?
Thank you very much
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Oct 20, 2026
Hello Anton... how can I access remote treatment?
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