Frequently Asked Questions
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Frequently Asked Questions
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T
Thomas
May 04, 2026
Is it possible to download IC files? I see that you can download them in the mobile app, but is it possible to download the file itself outside the app? Thanks.
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Barbara Jane Claypool
May 03, 2026
Anton - is there a protocol using ICs and complexes to address a parasite and other critters cleanse?ย I know there are remediies in the catalog, but is there a podcast or recommendation somewhere on the site as how to best approach this issue if one suspects they have parasites - which according to many health gurus - we all have!ย I just feel the need for some guidance with... See more
Anton - is there a protocol using ICs and complexes to address a parasite and other critters cleanse? I know there are remediies in the catalog, but is there a podcast or recommendation somewhere on the site as how to best approach this issue if one suspects they have parasites - which according to many health gurus - we all have! I just feel the need for some guidance with this due to the potential side effects (if any) like there can be with other natural remedy cleanses. We hear so much about Fenbendazole and Ivermectin so curious if there's a protocol for these as relates to detoxing. Thank you in advance!
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Tiffany Manley
May 01, 2026
I have had my glow IC pad for a couple of years and just started using it again. It is not showing up in my Bluetooth settings on my iPhone or iPad anymore. I pressed forget this device to get to reconnect and itโs not showing as a suggested new device. Could the Bluetooth on the glow disc stop working?
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Christine Martin
Apr 29, 2026
Liebes Team, ich benutze seit 2023 mein Glowing IC Pad und bin sehr zufrieden. Ich muss auf einen neuen Laptop umstellen, aber es ist alles richtig eingestellt, das Programm lรคuft auch, aber dennoch wird die Information nicht auf das Glowing IC Pad รผbertragen. Auch auf dem Smartphone habe ich das gleiche Problem. Kรถnnt ihr mir weiterhelfen, da ich das Gerรคt ja weiterhin benutzen mรถchte. Viele Grรผรe Christine
Dear Team, I've been using my Glowing IC Pad since 2023 and am very happy with it. I need to switch to a new laptop, but everything is set up correctly, the program is running, but the information still isn't being transferred to the Glowing IC Pad. I'm having the same problem on my smartphone. Could you please help me, as I'd like to continue using the device? Best regards, Christine
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Marijn Bouwman
Apr 27, 2026
Hello, is there an Infopathy app available? Because i can download one in the Playstore with the same logo?
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Silvia
Apr 26, 2026
can device help with insomnia
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Ching Chih Jenny Tai
Apr 24, 2026
Is there any Exosome frequency?
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Mike r
Apr 16, 2026
I recently purchased a pemf coil (shaped/size of a large donut) can i put a glass bottle in the middle of the hole to then imprint the IC freqs? Thanks in advance.
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Karen
Apr 15, 2026
I just bought a IC PAD3. WHEN I am using it for PEMF . It is not lighting up. When I push the power button it flashes a color for a second andvthrn does not light. I had the old IC pad that stopped working, this is replacing the old one.
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tlc
Apr 11, 2026
So upset, I dropped my IC pad and the glass cracked, is this repairable? Any recommendations would be greatly appreciated
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Carla Alton
Apr 10, 2026
Is the Infopathy team still working on an infrared light mat we can lay on? If so when will this be available for purchasing?
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tami valentine
Apr 07, 2026
I'd like to cancel my membership and sign up for the middle line practitioner. i cant figure out how to change it
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