Frequently Asked Questions
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Frequently Asked Questions
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W
WW
Oct 09, 2026
Hi, I have a couple of concerns about my device and wanted to check if it may be malfunctioning. Iโve noticed that it doesnโt seem to shut off automatically after 10 minutes of inactivity, which I thought it was supposed to do. Also, after running a program tonight, the red light stayed on even after the PEMF session ended. Is this normal, or could there be an issue with the device? Thank you!
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Patricia Bean
Oct 07, 2026
I make several skin and aromatherapy products. I would like to extract their frequencies and offer them as ICs. How do I do that?
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b
bon
Oct 05, 2026
quand je transfรจre depuis mon ordinateur, la vignette bleue propose le choix entre "imprinting water ou apply body "alors que quand je lance le transfert depuis mon tรฉl ou Ipad, cette possibilitรฉ ne s'affiche plus et ร la place j'ai "tranferer tout en une fois/un par un". il y a donc une diffรฉrence d'interface entre la version affichรฉe sur l'ordi et celle affichรฉe sur le tรฉl/Ipad ? merci
When I transfer from my computer, the blue thumbnail offers the choice between "imprinting water or applying body," but when I start the transfer from my phone or iPad, this option disappears and instead I see "transfer all at once/one by one." Is there a difference in the interface between the version displayed on the computer and the one displayed on the phone/iPad? Thank you.
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Ginny Irving
Sep 28, 2026
I need to change the email on my account. Can you help me with that?
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jm
john maio
Sep 27, 2026
I switched from Firefox to Safari Browser and it worked. Not sure why because Firefox has been working for your transfers for almost three years now. Anyway it works now with Safari. Thanks
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john maio
Sep 26, 2026
When I try to download a ic formula - it just keeps spinning. May IC device is plugged into the headphones-I can send a screenshot if needed tell me what to do? Thanks
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Vali Finder
Sep 25, 2026
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Lori mayowski
Sep 23, 2026
Do you have to have your glow pad before signing up for the app
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Cat Michaud
Sep 22, 2026
hi all, trying to add an avatar photo for my remote Ics. Clicked on the blank area to edit and add one, but nothing pops up. I was able to add my address. also would like to somehow add my cat Misty and her photo. thanks for all the help you've given me! Cat
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Salerno
Sep 21, 2026
Hallo, wo finde ich -balance der biomechanik-
Hello, where can I find -balance of biomechanics-
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Bela
Sep 21, 2026
Hi! I have already created an Infopathy account and joined the Remote Treatment community, but I can't find where to enable the Remote Treatment feature on my account. Could someone please explain how to activate it? Thank you!
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SUPUNNABUL SUWANNAKJJ
Sep 18, 2026
Can I do remote transfer for Reflux Esophagitis even though it audible?
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