Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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Apr 03, 2026
Hello! My Infopathy is flashing in all colors as if it's already transmitting, even though I haven't pressed the transfer button yet! What could be causing this? Thanks for your help...
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SB
Apr 02, 2026
Hi, I asked this under the complex too. My IC pad just arrived. It says to turn up the volume on the computer but it's too loud to be around. When my chiro uses it there's no noise - what am I doing wrong? Thank you.
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A
Mar 30, 2026
I haven't been able to find an imprint for Bidens Pilosa. Does one exist on another name?
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PR
Mar 28, 2026
My infopathy disc seems to have a damaged charging port. I have to tape the cord in order for it to charge. I have tried other cords and it does not seem to be the problem, only the port.  Is there any way to have the port repaired or replaced?
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K
Mar 28, 2026
My infopathy pad has a flashing yellow light all of the sudden. What does this mean? 
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SM
Mar 25, 2026
can you add more pemf frequencies please??    i have knee osteoarthritis and a bone spur.  i have attached a chart if that is helpful.  thank you so much 

https://marcogentile.life/pemf-frequency-chart#-pemf-frequency-chart
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KT
Mar 24, 2026
My child has cochlear implants, so my question is around using the Glow Pad - Will I want to avoid the head entirely due to the magnets that were implanted to make the cochlear implant device work?  How close in proximity to the head is safe to use this device with someone with cochlear implants?  
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N
Mar 23, 2026
I have been giving my dog an IC which is really helping him. But it's often hard to get him to drink 8 oz of fluid (even if I use diluted broth, eg). Does the volume still need to be about 8 oz if the dog weighs about 70lb?
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YK
Mar 23, 2026
Hello, our son received a nasal spray from the urologist to treat enuresis (bedwetting). Unfortunately, this spray has several side effects such as headaches, stomach aches, etc.
I would like to administer it as an infoceutical to avoid the side effects that are causing him so much distress. Unfortunately, I haven't been able to find the active ingredient.
We have already tried the available infoceuticals for enuresis, unfortunately without success... See more
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Mar 21, 2026
I can't use the Infopathy app on my phone anymore. Can you help me please? Thanks.
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Mar 15, 2026
how do i get the remote treatment on my transfer devices ;when it is not there

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Mar 15, 2026
How do I add extra profiles to my remote treatments? Iโ€™ve just upgraded to the practitioner account.
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