Infopathy

Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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VA
Mar 01, 2025
Hello my IC PAD device is connected via Bluetooth to my phone but when I launch a program it does not flash, same thing with the cable.
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J
Feb 28, 2025
Hi Anton. Is there anything available that you'd recommend for post nasal drip and nasal polyps?
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EB
Feb 23, 2025
Hi 
My Bluetooth has stopped working. I have tried a few other phones but, it won’t connect and the light doesn’t flash on the glow pad. This means I am unable to use it as I have not her way of connecting it to my phone. Could you please advise what to do? Thank you. 
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S
Feb 17, 2025
can you send the energy remotely to someone?
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DK
Feb 17, 2025
Please check if the item purchased on February 9th has been shipped. The purchase number is #15510. And if possible, please let me know the tracking number. Thank you.
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KJ
Feb 14, 2025
get started guide
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JS
Feb 13, 2025
Hi Anton-What container for imprinting is best? Glass -plasticThank you, Jeff
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MG
Feb 12, 2025
Hello. I am having a problem with regards to the operation of My glowing IC pad. After charging all night I tried to operate it with a PEMF function. It didn’t work. The little light was glowing in and out, however it wasn’t operational. This has been occurring intermittently. I never know where it’s “at”. I wish there was more indication of what is happening with it. Thanks  
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jm
Feb 09, 2025
Hi-Today is Feb 8, and I tired three times to transfer an ic-but the box doesn't turn light brown like is always did and when you click it nothing happens-  I paid my resubscription dues and got the receipt- It something else going on - or could the problem be with my computer
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AW
Jan 30, 2025
I purchased a membership in June of 2024 and had been able to access any complex, it seems.  Suddenly I'm getting the message that I need the premium membership.   I paid somewhere around $121 in June.   Just need to confirm how to proceed here to be able to get that access back (and why did it change suddenly?)
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AT
Jan 26, 2025
I have the previous model to this one and the cable is an aux cable. What type of cable does the new Glowing Ic Pad 3 use compared to the old model? Thanks
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Jan 22, 2025
Good morning Anton and all, I would like to have more information about the spring subscription. My normal subscription expires in April. If I were to take the spring plan, would I pay for both subscriptions? Then what does it mean that the CEMP and FSM synthesizer are missing from the spring plan? Thanks. Greetings to all Sara
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