Frequently Asked Questions
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Frequently Asked Questions
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P
PRIEUR
Apr 26, 2025
Ne tenez pas compte de mon prรฉcรฉdent car il marche sur mon smartphone.
Please disregard my previous one as it works on my smartphone.
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P
PRIEUR
Apr 24, 2025
Bonjour, mon pad Bloc lumineux ne fonctionne pas, ni en filaire ni en bluetooth. Il est pourtant chargรฉ et je peux changer les couleurs mais ensuite plus rien.
Hello, my Light Block pad isn't working, either wired or Bluetooth. It's charged, and I can change the colors, but then nothing happens.
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Jennifer MacIntosh
Apr 21, 2025
My glowing ipad is not flashing. What can I do? I have charged it for a long time.
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Bob Hibshman
Apr 21, 2025
How can a created complex be added to another created complex? Thanks.
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Bob Hibshman
Apr 21, 2025
How can a created complex be canceled? Thanks.
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E
Emily
Apr 20, 2025
My unit doesn't connect. How can I get it fixed or get a replacement? It's only a week old...
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Andrea Moritz
Apr 18, 2025
How can I get the songs from Daniel?
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Rob DeMartino
Apr 16, 2025
Are there any certain specifications the device you're trying to run it on? We have tried on phones, bought tablets and it won't run with the cord. Bluetooth is out of the question need to limit EMF. Looking forward to hearing back from you.
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Csaba Kuczi
Apr 15, 2025
Hi do you know anything for lupus auto immune disease?
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M
Marstaller
Apr 14, 2025
IC pad blinkt nicht, Handy rattert unangenehm
IC pad does not flash, phone rattles unpleasantly
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L
Labrune
Apr 10, 2025
Vraiment trรจs dommage de proposer aucun tรฉlรฉchargement ร prendre avec soit dans une grotte par exemple...
It's a real shame that there are no downloads to take with you into a cave, for example...
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Alexandra
Apr 03, 2025
Our Glowpad has stopped responding to one of our devices, an iPhone, but still works fine with our other two devices, a different iPhone and an old iPad. Volume on full, tried logging out and in again, disconnected and reconnected to Bluetooth, nothing is resolving the issue. Can anyone make... See more
Our Glowpad has stopped responding to one of our devices, an iPhone, but still works fine with our other two devices, a different iPhone and an old iPad. Volume on full, tried logging out and in again, disconnected and reconnected to Bluetooth, nothing is resolving the issue. Can anyone make any other suggestions?
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