Frequently Asked Questions

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Frequently Asked Questions
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M
Apr 14, 2025
IC pad does not flash, phone rattles unpleasantly
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L
Apr 10, 2025
It's a real shame that there are no downloads to take with you into a cave, for example...
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A
Apr 03, 2025
Our Glowpad has stopped responding to one of our devices, an iPhone, but still works fine with our other two devices, a different iPhone and an old iPad. Volume on full, tried logging out and in again, disconnected and reconnected to Bluetooth, nothing is resolving the issue. Can anyone make any other suggestions?
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M
Apr 02, 2025
I need IT in german
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KT
Apr 01, 2025
I am having trouble charging my glow pad. The orange light only comes on occasionally if I jiggle the cord just the right way but doesn't stay on. Is this a common problem? I did read one other person having this issue. How long should the glow pad last? I use it every day.
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MP
Mar 31, 2025
Can PEMFโ€™s thru the glowing IC Pad be used on infants?
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CS
Mar 30, 2025
Hello everyone.
Can I also stamp closed water bottles with IC? Or does the container/bottle have to be open?
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BC
Mar 30, 2025
My connection wants to subscribe to Daniel's Functional Music, is there are a link that I can send her? 
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AZ
Mar 21, 2025
I've had this issue that suddenly started the past two days where certain infoceuticals that I'm trying to run into my IC Glowpad 3 just hang without starting (when I click the play button, the time never starts ticking down and the IC pad never lights up, and reloading the page doesn't help), while if I try other infoceuticals through the IC Glowpad, they work fine, so it's definitely not any sort of issue with phone connectivity with the... See more
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B
Mar 19, 2025
Hello, I would like to know if when using the Glowing IC Pad 3 via Bluetooth, the frequency of this connection does not alter the information transmitted to the water by the device? Thank you in advance for your feedback.
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J
Mar 15, 2025
Hi,

I think there is something wrong with my glowpad. The orange light doesn't illuminate when I plug it in to charge anymore. I've tried using different plug-ins, charging cords, and charging blocks and nothing works for the disc but they work for other devices I have.

Also, only the center of the disc lights up when I attempt to imprint water, but to a lesser extent than it used to. The blue lights around the edge no longer illuminate. I take... See more
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C
Mar 13, 2025
Good morning, would it be possible to have the tracking number for order #15958? Thanks
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