Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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C
Nov 20, 2024
Hi Anton… wird thing is that the IC3 lights dont flash anymore when i use it with my ipad. When i use it with my iphone it works mormal. He still connects with the ipad though, only when the program is running… it doesnt flash lights. Maybe there was an... See more
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D
Nov 18, 2024
Where can I buy holographic stickers to imprint 
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JD
Nov 17, 2024
Hello, Anton I was using my glow pad pemf when I accidentally hit another program. It immediately shut down. When I tried using it .. I now can’t get any lights.
Did I just ruin it? Hope not..lol
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TG
Nov 14, 2024
Hi Anton  is there an ic/pemf for vitiligo or lichen planus?
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ER
Nov 13, 2024
Hello! 
My IC pad got wet. I placed in bed of rice for a few days but it’s still not turning on and there is no light. Do I need to buy a new one? Thanks 
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CK
Nov 12, 2024
Hi Anton, our IC pad V3 will not connect to bluetooth anymore. We have tried on 4 devices. It does not even show up. IC pad is fully charged and works with wire. Any recommendations?
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jm
Nov 11, 2024
I just bought a new IC pad and read instructions as to how to load the ICs.  It says to plug the IC into my computer-
But I have a Mac mini (2019) and the attachment you provided (a cable with two mini plugs on each end doesn't
work on... See more
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CH
Nov 11, 2024
My new Glowing Pad 3 worked fine at first, but now shuts down after a few seconds. Whats up with that?
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HK
Nov 09, 2024
How do I download Infopathy in German?
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AA
Nov 07, 2024
Do you accept trade in's of IC Glowing Pad 2 for the IC glowing pad 3?
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MA
Nov 07, 2024
Why is it loading ics (not connecting)
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DE
Nov 07, 2024
Good morning, the ic’s don’t seem to be loading. I tried an audible also a penf that didn’t transfer to my  glow pad. 
Thank you! 
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