Dear Anton:
Thank you for all you have done for all of us. I have been able to use my glowing pad with few issues. Two days ago it started to shut off a few min. like it was uncharged after 1-2 min. This is despite being plugged in for charging. Is there a way for me to see if this is a battery problem or am I doing something wrong? Any help will be very appreciated.
Thank you for all you have done for all of us. I have been able to use my glowing pad with few issues. Two days ago it started to shut off a few min. like it was uncharged after 1-2 min. This is despite being plugged in for charging. Is there a way for me to see if this is a battery problem or am I doing something wrong? Any help will be very appreciated.
ย - Charge via USB for 2โ3 hours until the red charging light goes off; if thereโs no red light while charging... See more
- Charge via USB for 2โ3 hours until the red charging light goes off; if thereโs no red light while charging, try a different USB cable/charger (microโUSB).
- Low battery shows as a red flash every 5 seconds (below 10%). If you donโt see this but it still stops, itโs likely not the battery .
- Set your phone/laptop volume to maximum after you start the transfer; try restarting your device and, if possible, a different phone or laptop (Chrome/Brave on computers). If using iPhone/iPad, use an Apple/MFiโcertified 3.5 mm audio adapter .
- Keep the screen on and disable batteryโsaver; notifications or the screen locking can pause audio, and the Glow Pad will autoโturn off after ~10 minutes of inactivity (so a paused/quiet signal can make it shut down early) .
Please let me know if that helps.