Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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A
Sep 04, 2025
should the IC Pad glow when working?

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WD
Sep 04, 2025
Never mind, we got both glow pads going. Now my wife and I donโ€™t have to share one glow pad between us.
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WD
Sep 04, 2025
I just purchased a second glow pad for my wife together with a year membership but now my glow pad will not hook up to my iPhone via Bluetooth. Iโ€™ve tried shutting all devices, logging off both glow pads but only herโ€™s works. Can you help?
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JM
Aug 30, 2025
Aloha, I have a question about the stickers. My practitioner said that once it gets wet it is deactivated. Is this true? How long does a sticker imprint last? thanks
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NM
Aug 28, 2025
Hi I have some issues with the IC Pads.  I canโ€™t run any complexes.  Can I email you urgently please thanks 
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G
Aug 27, 2025
I just purchased the Glowing IC Pad 3 device and haven't received any purchase confirmation email. Order #5244
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J
Aug 27, 2025
Hello, my wife is pregnant with our third kid and has extremely low iron levels. Any suggestions to boost those levels? Our midwife suggested an iron supplement as well as some vitamin C and copper to help her levels. Much appreciated.
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I
Aug 23, 2025
Hello 

I put on My IC pad this evening and it did flash red and blue but when I ran it on pemf after it was blank no red or blue lights on does it still work if the lights are not on will transfer it?
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SC
Aug 22, 2025
Hi, Do you have anything for BDNF? The memory protein? I just heard about a wave that helps it. 

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SG
Aug 19, 2025
Hi Anton, wondering if  you could suggest the best combo of ICs for a Primary Cough Headache.  I see that Indomethacin hasn't been added yet, so wondering if can suggest other medications or herbs that would help.  Thanks

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J
Aug 14, 2025
Hi Anton, I seemed to have seen this information beforehand, but couldn't recall. How long does IC last once imprinted? And if it's going to subside in intensity after certain time has passed? Thank you
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RM
Aug 13, 2025
I also tried to login today and received a BLOCKED notification with the following code: 96e9a924df9ee80a. What do I need to do?
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