I like these pemfs, Ic's and audibles very much but now, my IC pad does not work anymore! It's charged but the blue lights do not flash anymore! I think the cable is broken ! What can I do?
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Anton SF
Oct 05, 2021
Hi Rudi, what device and browser do you use? Please try to use another device and browser. At the moment there are some issues with Safari. If audio cable is broken, you can buy other one from for example Amazon, it called "3.5mm Aux cable".
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rudi
Oct 06, 2021
Hi Anton, it wss the broken cable; I brought a new one with Nylon envelooe, works very good again ! I would suggest to sell aux cables with nylon envelope, they have a good lรถng life; Thank you guys so much for these IC's PEMF's and Audibles !
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Hello, 1st time user with Glowing IC Pad. I set up transfer from my computer, only got sound and no lights. Then I tried transfer from my iPhone and only got lights, but no sound. Did the transfer work? Thank you
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Aug 19, 2021
Hi Bart, if IC Pad is connected correctly, there should be lights and no sound. If using a computer, after connecting IC Pad please check your audio setting, you may need to change the Output device to "headphones".
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RS
Aug 23, 2021
Hi Anton Sheikh-Fedorenko, I have just connected my phone to the glowing IC pad. A message popped up on my phone and asked me to select โHeadphonesโ or โotherโ. I selected other (before reading this comment and reading all the instructions I could find online regarding setting up where this wasnโt mentioned). The IC Pad doesnโt work at all now and the message does not pop up again for me to change the output to โheadphonesโ. Do you have any... See more
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Aug 24, 2021
Hi Rebecca, you can try to restart the phone with a disconnected IC Pad and then try again. Also, you can try following: 1) If your iPhone is running iOS 11 or newer, open Control Center by swiping up from below the bottom of the screen. Then, press and hold the audio box in the upper right-hand corner of Control Center. Next, tap the AirPlay icon and make sure thereโs a check mark next to Headphones. If the check mark is next to a different... See more
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RS
Aug 25, 2021
Hi Anton Sheikh-Fedorenko, thank you for your reply. I followed these steps and the IC pad still does not light up when my phone is connected and โheadphonesโ now selected in settings. Iโm yet to see it work at all or try it yet.
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Aug 25, 2021
Hi Rebecca, once connected, please, make sure the audio volume is set to the maximum during the transfer: 1) Connect IC Pad. 2) Start transfer 3) Check that audio volume is set to maximum on your phone.
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DB
Oct 05, 2021
This may sound like a silly question but have you fully charged the glow pad? People will sometimes forget to plug their glow pad in and charge it just like our cell phones so keep it fully charged and you shouldn't have any issues. Hope this is helpful.
Rebecca Smith,
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