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LM
Laurie Morse
23 minutes ago
I was 44:00 into a 51:00 transfer and the pad just shut off and I can't get it to turn back on. It's charging at the same time that it's connected so it shouldn't be that it ran out of charge. I let it rest for 30mn or so but it still won't turn on. The pad is new, I've used it for 2 days. Any thoughts?
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LM
May 22, 2024
Author
nevermind, I  plugged the pad into another USB port and it's now charging!
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LC
Lori Campbell
about 19 hours ago
Hi My glowing IC Pad3 will not connect to bluetooth on my phone. I have other devices I use with bluetooth no problem.  Has been working fine and worked this morning but would not connect in the afternoon. It will work when plugged into my computer. I unpaired it as suggested but now won't pick it up at all.  Says no devices found when scanned. Any advice?
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3 Comments
May 22, 2024
Lori Campbell , it is possible that you turned off the Bluetooth on the IC Pad.
You can also watch this short video to learn on how to turn it back on: https://vimeo.com/944217062?share=copy

Or follow these steps:
1. Turn on IC Pad
2. Press and hold button for about 10 seconds. (keep holding even when white light goes off).
3. After 10 seconds indicator light will flash red. You can remove your finger and device will turn off.
4. Turn on device and... See more
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LC
May 22, 2024
Author
Anton SF Thank you!  That worked🙂
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LC
May 22, 2024
Author
Thank you!  That worked😊
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DV
Daniella Viviana wrote a comment to Beauty Booster
2 days ago
I have a general question - sometimes I will have to reload the IC once I am halfway through. Is there a way to fast forward so I can get to the same point without starting all over again?
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2 Comments
May 22, 2024
Daniella Viviana, if you use it on the computer you can click right arrow on the keyboard (it would work with some PEMF ICs), we will add this feature on the mobile later as well.
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DV
May 22, 2024
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Anton SF thank you 🙏
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