Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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JD
Nov 17, 2024
Hello, Anton I was using my glow pad pemf when I accidentally hit another program. It immediately shut down. When I tried using it .. I now canโ€™t get any lights.
Did I just ruin it? Hope not..lol
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TG
Nov 14, 2024
Hi Anton  is there an ic/pemf for vitiligo or lichen planus?
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ER
Nov 13, 2024
Hello! 
My IC pad got wet. I placed in bed of rice for a few days but itโ€™s still not turning on and there is no light. Do I need to buy a new one? Thanks 
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CK
Nov 12, 2024
Hi Anton, our IC pad V3 will not connect to bluetooth anymore. We have tried on 4 devices. It does not even show up. IC pad is fully charged and works with wire. Any recommendations?
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jm
Nov 11, 2024
I just bought a new IC pad and read instructions as to how to load the ICs.  It says to plug the IC into my computer-
But I have a Mac mini (2019) and the attachment you provided (a cable with two mini plugs on each end doesn't
work on a Mac mini.  There is only a HDMI out put which handles both video and audio.   And I have no smart phone  or cell phone
Please tell me how to transfer the ICS or  I get you to send me the... See more
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CH
Nov 11, 2024
My new Glowing Pad 3 worked fine at first, but now shuts down after a few seconds. Whats up with that?
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HK
Nov 09, 2024
How do I download Infopathy in German?
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AA
Nov 07, 2024
Do you accept trade in's of IC Glowing Pad 2 for the IC glowing pad 3?
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MA
Nov 07, 2024
Why is it loading ics (not connecting)
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DE
Nov 07, 2024
Good morning, the icโ€™s donโ€™t seem to be loading. I tried an audible also a penf that didnโ€™t transfer to my  glow pad. 
Thank you! 
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jw
Nov 05, 2024
Need help my IC GLOW is not glowing and it is charged
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A
Nov 05, 2024
Is the IC Hummer or the glowing IC Pad the most efficient method for applying PEMFs to the body? I find the loud noice from the hummer pretty annoying/stressfull... :/
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