Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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OOOMMMGGG, Glowpad arrived SO FAST, I was in awe of belief it was here, just ordered less than 48 hours ago!  What customer service, absolutely awesome.  Also, a Sunday evening inquiry was responded to very timely!  Looking forward to long-term business relations with such customer relations!   Thank you!!!๐Ÿ’ฏ
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Trying to order Glow Pad & Membership together, 1 purchase rather than separate with PPC.... Please advise... Ready to place order asap.  Thanks
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M
Jul 09, 2023
I want to order an item but need to know where it will be sent from first
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J
JG
Jul 09, 2023
I did see in the previous answers you asked if they were using an iPhone. I am not, I am using my Mac computer. And how long should the charge be with multiple restarts added, if I can't get it to do a full charge by on its own?
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J
JG
Jul 09, 2023
My hummer (on full charge) only charges for about 1 minute then turns off and I have to restart. Is this what it is supposed to do?
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KL
Jun 25, 2023
Hi Anton,
Can I add as many icโ€™s, pemfโ€™s, etc to 1 created complex (bottle of water) as I want or is there a limit to how many you can add at 1 time. 

Thank you. 
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KL
Jun 24, 2023
Hi Anton,

Every time I use an ic, complex, pemf, etc. no matter which one I choose the sound is on really loud. This happened once last week. I shut my phone down and restarted and the sound stopped but this time I shut it down and the sound is still loud. How do i shut the sound off without turning the volume down. Thank you
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Jun 23, 2023
Can I use any brand auxiliary cord with my IC pad
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KL
Jun 21, 2023
Hi, my ic pad will not light up. It will not work with any ic or complex. Iโ€™ve only had it a couple of weeks. 
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SP
Jun 20, 2023
I just purchased a IC Pad. I have a defibrillator that has been turned off for years and the battery is dead as well. Should I be concerned in using your system?
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DG
Jun 19, 2023
Hi Anton,
I want to imprint ICโ€™s to a cream or lotion. Do I use a chemical free product? What kind of cream or lotion do I use and do you know a source I can purchase it from? Thank you for your help!
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Lk
Jun 19, 2023
Ever time I try to get my ICI pad to start , I can only get to the site where the imprint name is listed but the orange โ€žstart transferโ€œ never appears so I canโ€™t use it 
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