Frequently Asked Questions

Anton SF
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83932

Frequently Asked Questions
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DD
Jun 01, 2024
Hi Anton, there's a periodic issue I've been experiencing. The Glow Pad seems to get "stuck" on, and doesn't stop. It will sometimes go unnoticed for 30 - 60 minutes, and the Glow Pad becomes hot. 

It happens mostly from the website, though I believe it has happened with the (beta) app also. It usually happens when playing an IC imprint on repeat, but does also happen when playing something only once, which usually is a PEMF. 

Is this... See more
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CH
May 28, 2024
I dropped my IC pad and the case came apart. Nothing inside seems damaged or loose so I put it together again. The sound seems more subdued now. Is it broken?
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SR
May 26, 2024
My ice pad just stopped glowing. Iโ€™ve tried different computers. Volume adjusted. Plugging and unplugging. Bluetooth. Not sure what to do.
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Fw
May 26, 2024
I have the first glowing ic pad.  Iโ€™m wondering if it would be beneficial to buy the new version or do I simply have to run each complex more than one time in order to have the same benefits?  Thank you. 
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IG
May 23, 2024
Can you suggest IC Imprint or PEMF to lower cholesterol and triglycerides level?
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M
May 23, 2024
Once I create a new collection folder, where do I find it.
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MJ
May 23, 2024
my bluetooth connection does not work on the glow pad device
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A
May 22, 2024
I'm looking for a 280 Hz audible.  According to Nikola Tesla, this frequency stimulates the metabolism and promotes fat loss.
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DB
May 21, 2024
Hi My Glow Pad  IC is not charging properly it stopped charging so I can't use it
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DV
May 19, 2024
Hello - I am not abre to fino the infopathy device on Bluetooth any longer. I tried the 10 second hold and no luck. Any guidance on what I can do better? Thank you ๐Ÿ™
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SC
May 16, 2024
I have a 9 year old boy who experiences generalized anxiety. I started him in the Happy Kids Morning Mix but I wanted to know if thereโ€™s any other ICโ€™s you would recommend to help with my son?
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NM
May 09, 2024
I'm no longer able to connect my device to the Bluetooth, worked well until now.
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