Hi Anton, wanted to ask why infopathy is so slowly?! Sometimes it takes several minutes to load an 2 min imprint. Itโs like this for over a week. Sometimes itโs fast, but most of the time horribly slow. Thanks on advance! Best regards Angi
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Anton SF
Dec 18, 2020
Hi Angi, thank you for your comment! We currently investigating this issue. Seems users in Germany at a specific time experiencing slow loading speed. We are trying to solve this issue. Sorry for the inconvenience!
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Dec 13, 2020
Hi Irma, thank you for your questions! If you don't have deep scratches on the coil part of circuit IC Pad then it should be okay.
It will work with Apple devices and pretty much any devices where you have internet. Make sure your audio volume is set to maximum After you connect IC Pad to your laptop, because sometimes volume is automatically set lower when you connect device to audio output.
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