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Anton SF
Mar 05, 2022
Hi Maureen, please try the following: 1) Charge IC Pad for about 2 hours. 2) Make sure audio volume on your computer or phone is set to maximum after you start transfer 3) Restart your computer or phone 4) Replace Audio cable, it may be broken. The cable is called "3.5mm Aux cable". Please let me know if that helped. Thank you!
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Maureen Corcoran
Mar 05, 2022
Anton Sheikh-Fedorenko, I will do as you suggest and circle back to you with the results thank you for your quick response Maureen Corcoran
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