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Jung wrote a comment to Frequently Asked Questions

over 3 years ago

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Anton SF

Feb 04, 2022

Hi Kristin, we sent you an email with instructions to troubleshoot. Can you please these things: 1) Try another charging cable 2) Try to clean USP port of the IC Pad, maybe there is some dust. You can spray rudding alcohol into the USB port of the IC Pad, take a small needle and move it around, gently. Then shake the alcohol out, dry the USB port and try to charge again.

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