Anton, My Glowing IC Pad wonโt connect to Bluetooth or hold a charge.My Health care person said that it needs to be replaced. She said that I need this immediately ! Please address this issue because Iโ paying a monthly fee for something that doesnโt work. Thank you. Kathy
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Kathy Seal
10 months ago
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7 Comments

Anton SF
Aug 27, 2024
Hi Kathy, it is possible that you have turned off the Bluetooth on the IC Pad.
You can also watch this short video to learn on how to turn it back on: https://vimeo.com/944217062?share=copy
Or follow these steps:
1. Turn on the IC Pad
2. Press and hold the button for about 10 seconds. (keep holding even when the white light goes off).
3. After 10 seconds the indicator light will flash red. You can remove your finger and the device... See more
Hi Kathy, it is possible that you have turned off the Bluetooth on the IC Pad.
You can also watch this short video to learn on how to turn it back on: https://vimeo.com/944217062?share=copy
Or follow these steps:
1. Turn on the IC Pad
2. Press and hold the button for about 10 seconds. (keep holding even when the white light goes off).
3. After 10 seconds the indicator light will flash red. You can remove your finger and the device will turn off.
4. Turn on the device and try to connect to your phone/tablet
Please make sure the audio volume is set to maximum after starting the transfer.
If you connect charging cable and red light goes off after short time, it means GlowPad is fully charged.
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NL
Aug 27, 2024
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Anton SF
Aug 28, 2024
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Kathy Seal
Aug 27, 2024
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Kathy Seal
Aug 27, 2024
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My healthcare provider tried it and she said that you are reputable and will replace it.
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Anton SF
Aug 28, 2024
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NL
Aug 26, 2024
Hello. Iโm having the same problem. My IC Glowpad 3 will not hold a charge or connect to Bluetooth.
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์ก
Thank you for your hard work.
It's helping me a lot
I would like to know what frequency this IC is configured for
If possible, please let me know.
It's helping me a lot
I would like to know what frequency this IC is configured for
If possible, please let me know.
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Aug 21, 2024
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์ก
What I want to know is, can you help me with what is the frequency HZ that this IC is configured at?
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Lucinda dePaulis
10 months ago
How do you completely delete a created complex
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