Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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M
May 28, 2025
I have the following problem: I want to create an IC complex with a total of 19 ICs. However, the recommendation is to print approximately 6 ICs in one complex. Now I want to create 4 IC complexes, each with 5 or 4 ICs, and then print them into a single IC complex. However, I can't add the self-created complexes to a new complex—only the complexes included under ALL ICs. Is there a possible solution? Thank you in advance.
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LM
May 26, 2025
Can I use my computer or phone while the PEMFs are being used? Would a video, typing, or incoming text or phone call interfere with the effectiveness of the PEMF?
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A
May 26, 2025
Hi, I would like to offer I
Infopathy to clients. Any possibility to cooperate with you? Thank you
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JD
May 25, 2025
how do I know when my glow pad is no longer working ? its 4 years old . do I need to replace it?
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C
May 21, 2025
Hi Infopathy team, I’m considering investing in another IC device. Before deciding I was wondering  how old the IC Pad 3 was or if another device is in the works. Second, can I run an imprint from my cell for one device and another from my iPad simultaneously? Thanks in advance! 
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R
May 19, 2025
Hello dear team, I have the following problem
My light pad no longer works with my phone via cable. It doesn't work with my laptop either. I connected it to another phone via cable, and that worked. I've already changed browsers and swapped cables. Nothing helped. Please give me some advice. It works great over Bluetooth, but I don't want to use it.
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FP
May 14, 2025
Hi Infopathy team, I was so excited to receive my glow pad, however the battery is only lasting 50 minutes. I ran a 20min and 30min PEMF program and then the lights start flickering and it turns off after that. I have tried imprinting while it's on charge but the lights keep turning off, I cannot use it again until it is fully charged? I am assuming from your FAQ on battery life that this is not normal?
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C
May 10, 2025
Hi, regarding imprinting holographic stickers, can I use the Circuit IC Pad or does it have to be the Glowing pad? Also, in the FAQs it says not to shower with the stickers but in the webinar it says you can, and that the transfer lasts 30 days. Can you please clarify? Lastly, when imprinting, which side of the sticker is being imprinted? I assume it’s the same side that goes on the body since one can imprint the entire roll...
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NM
May 09, 2025
Hey has my membership expired 
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RD
May 08, 2025
Hello Infopathy Team,  as we prepare to start integrating these products into our clinic—pending resolution of the current device issue—we wanted to ask if you have an affiliate program in place? If so, can we go ahead and get Dr. Rob signed up with a code in the meantime? It would be great to have that ready as we move forward. 
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May 05, 2025
Good morning, can I create a personal playlist, for example: I need to start with a multivitamin that includes Vitamin D, D6, B3, B12, Zinc and Omega 3, is there a way I can create it for my personal use?
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AW
May 05, 2025
It's been a week since I did a transfer - and I'm just getting the static noise when I start to run a complex from my computer Connections seem to be tight.  Any troubleshooting suggestions?   Have I forgotten a step already???!!!!
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