Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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H
Dec 07, 2025
I'm looking for an IC for galactose; does anyone have any ideas?
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S
Dec 07, 2025
I am away from my home and need to charge my glow pad and dont have the proper cord. Does anyone know if we can only use the one that came with it?
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Y
Dec 05, 2025
Hello, I've seen the mention of "remote treatment" several times, but I can't really find any information about it in the help section. How can I arrange remote treatment for a loved one abroad?
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MM
Dec 02, 2025
About listening to the AUDIO's.ย  1.) As I looked for technical information of some speakers and headphones, most of the cheapest have a very narrow frequency range - say 60 Hz - 15.000 Hz or less. So how is it possible then to listen some Infopathy's audios at 40 Hz? Next, as discovered, there is a major "noise" or sound distortion if someone uses smaller in-ear phones, or ear covering... See more
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AM
Nov 30, 2025
Good morning, I just got a glowpad and created a complex imprint. The process started following the instructions. I have a question: how many times should I repeat the circuit? I think I read something about it.

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Nov 29, 2025
Namastey
How to include family member please? Avatar account in not found on option.What to do?

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CC
Nov 26, 2025
On the instructions to imprint the IC into water it mentions to transfer all at once and use a drop down menu to select the option to repeat this 6x. I don't see the dropdown menu. Should I just transfer it 6x?
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CC
Nov 26, 2025
Thanks for answering my question earlier. I hadn't realized how to change the light selections.
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E
Nov 25, 2025
share Ic with others

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AJ
Nov 21, 2025
My Curcuit IC pad is making a sound. It's not very load but a sharp, high pitch sound. Is it something wrong with it?
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AM
Nov 19, 2025
Hi, I just got a Glowpad and am trying to create a custom complex. I followed the procedure without any difficulty, but even though I selected all the PEMP ICs, during the transfer it automatically selects the "imprinting" transfer mode and I don't understand if there is a way to change it and how.

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AT
I purchased my ICPAD about two years ago and was wondering how long the battery lasts and what happens if it dies? Can it be replaced or would the ICPAD no longer be usable? Thanks.
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