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Brenda
16 days ago
I just received my Glow Pad, and no glowing or lights flashing when imprinting. The volume is all the way up, timer is working as it should when imprinting, system is charged, tried both Google and Chrome, using audio cable from device to laptop. I want to ensure this is in fact imprinting. Please advise. 
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Apr 16, 2025
Brenda, it is possible that you have set Infrared light mode and IR lights are invisible, but indicator light should be pulsating during the transfer. 
Please see detailed video tutorial on this page https://www.infopathy.com/en/tutorials/devices?show=glowing3&source=web (second video).
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Apr 16, 2025
Author
Infopathy Team No, but I did get it figured out. It would work on Bluetooth but not Audio. I had to reboot my laptop several times and then I finally could see the device under Settings-Output. But it seems as if the audio cable is intermittent. It works, and then it doesn't but the Bluetooth is consistent thus far. Thank you.  
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Apr 19, 2025
Brenda, that may happen with audio cable if output signal on your laptop is not very strong. Bluetooth transfer data digitally, so audio volume does not matter, it should only be not zero.
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Apr 16, 2025
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Infopathy Team I can see all the lights but they were not glowing/flashing during imprint.  
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Carla
about 1 month ago
Hello, I would like to request Pearl Powder as an IC. I forgot how to navigate to the section where requests are added for a vote. Thank you for all you do! This is truly an amazing device! I’m going on three years strong and helping many people, I’ve even created a way to treat multiple people and animals through their pictures all at once! I love love love it!
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LM
Mar 29, 2025
HI Carla could you tell us  how do you treat  people through their pictures.  my grandchildren live in Europe and I would love to treat them at distance... thank you in advance😊
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LORENA MARTINEZ the older way to transfer frequencies/ energies remotely is like this: https://www.infopathy.com/en/infoceuticals/1197?comm_id=5840 but as Infopathy is evolving, there’s an innovative way to do just that: https://www.infopathy.com/en/communities?cls=c&id=6&post_id=16528 
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request has to be sent to Infopathy to join the remote treatment group though
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LM
Apr 14, 2025
Phoenix Cheung @ Soar with Phoenix Thanks for the information.
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Apr 16, 2025
Phoenix Cheung @ Soar with PhoenixHI, how long does it or will it take for someone to be allowed to use this remote system pleas? 
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Apr 16, 2025
Lynne, in couple of weeks we should finish some updates and will add large number of people who already requested the access. Thank you for your patience!
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Apr 17, 2025
Infopathy Team Thank you Phoenix (I love your name by the way)
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Mar 29, 2025
Hello Carla, I am also very interested in your remote treatment technique! Have a nice day, Delphine
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https://www.infopathy.com/en/desires
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Ralf wrote a comment to Frequently Asked Questions
about 4 years ago
Hello, is there also a mobile phone app to use?
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Apr 05, 2021
Hi Ralf, we currently developing mobile app. Once ready, we will let everyone know. Thank you!
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Mar 30, 2025
Anton SF Is the app available for testing yet?
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Apr 01, 2025
Tanja Schubert, yes, please see instructions how to install it here: https://www.infopathy.com/en/communities?cls=c&id=5&post_id=10272
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Apr 06, 2025
Anton SF Everything worked fine now. Thanks.
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Apr 16, 2025
I was able to install the app, but it doesn't recognize my subscription because I registered with a different email address and not with Gmail...
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Apr 16, 2025
Tanja Schubert, once installed, please logging into same account you registered on infopathy.com which has subscription. Thank you!
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