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Community Member shared experience on Maślan

about 2 months ago

Very good

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Danny Duncan

2 months ago

Hi, I’ve just upgraded to the IC Glow Pad 3, and it’s fantastic. However I have to manually connect it to my iPad Bluetooth every time, from remembered devices, in the iPad, in settings. It will never connect automatically, even if the connection just drops for a second. My other Bluetooth items do automatically try to reconnect. Do you have any suggestions to have the IC Glow Pad 3 automatically connect when it’s on? Thanks.

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Anton SF

Mar 04, 2025

Danny Duncan, glad to hear you're enjoying the IC Glow Pad 3! Regarding the Bluetooth connection, the Glow Pad 3 doesn’t have an automatic reconnect feature like some other Bluetooth devices. Each time it turns off or disconnects, it needs to be manually reconnected in your iPad’s settings. You can try to keep other Bluetooth devices off (like earbuds) to reduce disconnections.

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Danny Duncan

Mar 15, 2025

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Anton SF so, every time I start the glow pad, I have to go into the settings on my device? I have no other Bluetooth devices paired to the iPad. It seems unusual. Thanks as always for your time.

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Anton SF

Mar 16, 2025

Danny Duncan, yes, currently it should be done this way. Each time you turn On GlowPad you need to go to Bluetooth settings to connect. The data transfer protocol that we chose for our bluetooth module does not allow automatic connection.

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Danny Duncan

Mar 19, 2025

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Anton SF I see, that makes sense, and helpful to understand the reasons. Thank you.

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Christine Sotiriou

about 2 months ago

Hi,
Our cat has gingivostomatitis which means his teeth are rotting I think and he is in pain when he eats. We have been giving him pain killers but it isn’t helping the problem. There is an immune mediated component to it. What could I do with the ICpad that would help or that I could try?
Anyone else had this kind of problem?

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Infopathy Team

Mar 18, 2025

Christine Sotiriou , we are sorry to hear about your cat - that can be really painful for them. Since gingivostomatitis often has an immune system component and inflammation, here are some ICs that could be helpful to try with the IC Pad:

Inflammation and Pain – to help manage inflammation and relieve pain
Immune System Support – to help modulate and strengthen the immune response
... See more

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Christine Sotiriou

Mar 19, 2025

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Infopathy Team Thank you very much for your help!

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