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Ryan Ridgley

3 months ago

Where do I find a specific practitioner's library?

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Teresa

3 months ago

Hello Antony
Sorry to bother you but I need to understand what's happening to my infopatty device, and let me explain:
- we purchased the device a few months ago and immediately started using it
- about a month ago the device stopped connecting via bluetooth
- so my son and I tried to connect it with the cable
- it worked for a couple of weeks... now it seems "dead"

How can we do it?
Once you get used to using it... it's hard to live without it
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Anton SF

Feb 15, 2025

Teresa, please try the following:

1) Charge IC Pad for about 3 hours using a USB cable and charger.

2) Make sure the audio volume on your computer or phone is set to maximum level after you start the transfer.

3) Restart your computer or phone. Try a different phone or computer. Try Chrome or Brave browsers.

For the Bluetooth, please try restarting bluetooth module as shown here:
https://vimeo.com/944217062?share=copy

Please let... See more

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Kim Jansen wrote a comment to Frequently Asked Questions

3 months ago

get started guide

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Anton SF

Feb 15, 2025

Kim Jansen, please see this webinar recording for example: https://www.infopathy.com/en/products/technical-q-a-session?source=web
and how to get started here https://www.infopathy.com/en/tutorials/for_users?show=getting_started&source=web

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