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Sara

28 days ago

Help, my bearing no longer emits lights. What can I do? Thanks.

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Anton SF

Feb 09, 2026

Sara, when device is on and you click on the button, you select light mode - light will flash for 1 second and will turn off, just to show what light mode is selected. During transfer those lights should be working.

If selected lights are not working during transfer please try the following:

Please make sure audio volume is set to maximum level on your phone or laptop.
Please... See more

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Sara

Feb 09, 2026

Author

Anton SF Thanks, I restarted and luckily it started again!!!! Thanks a lot

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Marlies Zoll

28 days ago

Dear team, can you please add me to the new version of infopathy testing group, the one where you can select apply to water and apply to body. Thanks.

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Anton SF

Feb 09, 2026

Marlies Zoll, please visit this page https://www.infopathy.com/new_player to setup new player. Thank you!

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Kamada

28 days ago

Hello, can it be applied directly to the head near the sinuses? Is there any contraindication to using a glow pad?

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Anton SF

Feb 09, 2026

Kamada, yes, using the Glowing IC Pad directly near the sinuses is acceptable. Common placements include the bridge of the nose, forehead (frontal sinuses), and cheeks (maxillary sinuses), and you can gently cover the LEDs so they don’t shine into your eyes. In general there’s no blanket contraindication to the Glow Pad itself, but observe a few cautions: avoid pointing bright LEDs directly into the eyes, start with shorter... See more

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