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In this group, we will talk about Infopathy Android and iOS app.

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Anton SF
about 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the code, please use this one: y9KKvTDz
    If you are not able to enter that code, please follow this link https://testflight.apple.com/join/y9KKvTDz
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Nov 11, 2025
i had access to the testflight app for Infopathy and today I seem to be kicked out and cannot get back in because it says No accepting anymore beta users :( Can anyone help me?

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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

[email protected] 

Danke !
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Olga Frank
almost 2 years ago
Hello Anton,
I have to use a new smartphone, nothing has changed in my data or email, but I can no longer download the app because I am not authorized for it.
Can you please help me?
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Feb 01, 2024
Hi Olga, do you have android or iPhone?
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OF
Feb 01, 2024
Author
Anton SF Hello Anton,
Sorry, forgot to specify.
I have Android โค
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Nick
almost 2 years ago
Something changed and I can no longer log in via iOS mobile app. I log in normally, with no error messages, and then when I try to browse to an IC, I get the same "Please login" prompt.
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Feb 01, 2024
Currently we still working on loging fix on iOS. Android was fixed, but also need to delete cache to make it work offline. We hope to fix iOS soon.
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Jan 31, 2024
Iโ€™m having the same issues 
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Jan 31, 2024
Hi Nick, please try to reinstall/update the app in the testFlight app, there was an issue that we were fixing. Should help. 
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Alexander Zubatov
almost 2 years ago
Hi, after the recent app update, I'm having even more issues than previously. I'm still unable to make Daniel's songs available offline (it always hangs and then crashes when I try to do that), but the other issue now is that there used to be a "History" button on the bottom that I'd use often, and it's been replaced with a "More..." button, but the "More..." button doesn't actually work... See more
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ES
Jan 25, 2024
Thank you Anton. This is what I have been attempting to do. However the three dots to the right from "available offline" just keep blinking. I tried this with several ICs, the last one is human growth hormone production, audible. Is there an IC that you would like me to test?
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Jan 26, 2024
Elena Spar, ah, yes, there was issue with one app leasese. Please see instructions here on how to reinstall the app: https://www.infopathy.com/en/communities?cls=c&comm_id=11609&id=5&post_id=11606ย 
after that is done downloading should work.ย 
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ES
Jan 26, 2024
Anton SF just went through the steps, still offline doesn't work.ย 
Also, every time I minimize the screen there app looses my IC and resets itself to all ICs screen.ย 
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Jan 27, 2024
Elena Spar, for android phone it is important to clean cache and data, just reinstalling app is not helping for some reason. When you long-click the Infopathy app icon you should see "settings" options. or there is the video on how to clear cache (also you will see there how to clear data/storage): https://youtu.be/i-mImFx38Fc?si=zpldctJrr9EMurLn&t=50
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ES
Jan 28, 2024
Anton SF thank you. I went through the steps and offline is working, but still not for human growth hormone production ic. The dots just keep spinning and then the app shuts down. Looks like a bug to me :)
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ES
Jan 28, 2024
Encountered identical problem with multiple sclerosis song
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ES
Jan 28, 2024
Ok multiple sclerosis switch to offline just worked.
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ES
Jan 28, 2024
But the offline switch for trauma eraser song causes the app to shut down - tried many times 
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Jan 29, 2024
Elena Spar, I am glad you were able to reinstall and it works.ย  human growth hormone production IC and some other audible are large files, we are currently working on a solution to make it possible to download without the app crashing.ย 
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ES
Jan 29, 2024
Anton SFย got it, thank you !
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Jan 13, 2024
Hi Alexander, currently there issue for downloading all ICs. We are working on that. Regarding More button, you should see a small menu at the bottom to come up with Available offline and History menus. We need to fix the background color for that menu because it is not very visible I agree. If you don't see the menu, please try clicking More again.
Thank you for your feedback!
photo_2024-01-13
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