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In this group, we will talk about Infopathy Android and iOS app.

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Anton SF
about 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the code, please use this one: y9KKvTDz
    If you are not able to enter that code, please follow this link https://testflight.apple.com/join/y9KKvTDz
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Nov 11, 2025
i had access to the testflight app for Infopathy and today I seem to be kicked out and cannot get back in because it says No accepting anymore beta users :( Can anyone help me?

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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

[email protected] 

Danke !
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Johnny Can
over 1 year ago
ย Im currently in Asia and the app isn't allowing me to login via iPhone 14 pro. Even trying it on a browser (duckduckgo) and it's asking to connect to the server. Can you guys provide me with insights on how to use the app in Asia? Specifically Philippines and Indonesia
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Apr 25, 2024
Author
Im writing this from my laptop and the website is working just fine
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Apr 25, 2024
Johnny Can, it might be related to an internet provider. We had someone from the Philippines who had this issue - if you have mobile internet, not wife (and it is not expensive) you can try using it.
ย Nes | QA Analystย may advise you something, as she is in the Philippines.ย 
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N|
Apr 28, 2024
Johnny Can Hi! Based on our experience, the infopathy domain may be down in some internet providers like Globe. You may try using other internet providers like what Anton recommended.
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AZ
Alexander Zubatov
over 1 year ago
I assume the developers know about this, but just in case, I'm just making clear that the app continues to be full of bugs and issues. (I'm not just talking about today, when the whole Infopathy site has been having connectivity issues.) It routinely does one of those "unexpected logout" things, so that I have to log in again, sometimes multiple times per day, and unless my phone is displaying... See more
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Apr 16, 2024
Hi Alexander, thank you for letting me know you are using a pixel phone. I also have pixel (7) and also have an issue with the player pausing when the screen is locked. Also, Ava, did you have this issue on the Pixel phone as well?ย 
We just trying to understand the reason because on other Android phones that we tested, it works.ย 
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AZ
Apr 16, 2024
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Anton SF For me, it's not just when the screen is locked that it pauses. If I switch to using another app while the infoceutical is running, it will often keep running for awhile and then pause, and to get it to unpause, I need to click into the app again, whereupon it resumes. (Again, I don't have this issue at all if I am running the same infoceutical through... See more
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Apr 16, 2024
Alexander Zubatov, yes, the main thing is that the Infopathy app is not active (using a different app, minimized or screen locked).ย  On the app, we use a bit different system to play frequencies. We will be investigating why this happens on Pixels.
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AZ
Apr 16, 2024
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Anton SFย Okay, great. Happy to help with feedback.
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N|
Apr 16, 2024
ย Helloย ย Alexander Zubatov ! All this feedback is very valuable to us as we try to make the app experience as good as possible.ย 

Regarding the unexpected logout, we've been trying to pinpoint the cause of this issue since it seems to be happening on certain conditions and devices. When you reencounter this logout, can you take a screenshot of the "Unexpected logout" dialog so that we can investigate this... See more
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Mathias Cronenberg
over 1 year ago
Sometimes the Android App cancels running IC/PEMF process when mobile phone switches to standby  - any proposals?
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N|
Apr 12, 2024
Hiย Mathias Cronenberg ! By standby, do you mean when the phone automatically locks/sleep? It stops playing while locked? May I know what IC/PEMF you've encountered this with? Thank you
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Apr 12, 2024
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Nes | QA Analystย It stops while automatically locked, appeared running Trauma/Central Stress PEMF by DK = Kraft&Gesundheit
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Ava
Apr 12, 2024
Mathias Cronenberg I also find this, unless I'm watching over it, and moving it etc it switches off with screen lock and on an android pixel you can't seem to turn off screen lock, max is 30 mins
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Apr 12, 2024
Ava, I use on pixel 7, once I hit power button to lock the screen, it continue to run. Can you please check what app version you currently have? To check version please click on top right (account) -> settings and at the bottom left it will say 0.6.1 or something like that. Thank you!
Otherwise it could be related to some phone settings, or what we working to... See more
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Apr 12, 2024
Actually now, after additional tests, I see that transfer pauses after few minutes of screen locked for me. We will work on this. Thank you! :)
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