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Cristina wrote a comment to Frequently Asked Questions

almost 3 years ago

Hi Anton, I am using the Glowing Ipad for almost an year now without any technical issue, now for the past day the black circle surrounding the play / pause is not appearing as if it is not functioning .... although the ipad is glowing and program runs?! Are there... See more

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Anton SF

Nov 20, 2022

Hi Cristina, thank you for your feedback! Yes 2 days ago we made some updates for player. It may not display correctly on all browsers, but we will fix it. Can you please send us screenshots to [email protected] on how it is visible for you, what device and browser do... See more

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Cristina

Nov 20, 2022

Hi Anton, I m using my IPhone and it is the same for to of my friends using the glowing pad with their IPhones, configuration has changed with repeat where it is missing infinity mode and the black circle surrounding play/pause is not circling the black line although minutes are... See more

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Anton SF

Nov 21, 2022

Thank you! We received your email and screenshot. We need to fix that progress displaying circle. It is just design-related, other functionality is not affected. We will fix it. Thank you for letting us know. To set infinity mode, please enter 999 repeats, click "ok" and it will set to Infinite repeat.

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