GlowPad setup check

Follow these quick checks before your first transfer, or anytime the GlowPad is not lighting up as expected.

What would you like to check?

Which phone or computer are you using?

How is GlowPad connected?

Check your GlowPad setup

Play a test signal

Use the Start test signal button below, then set your phone or computer volume to 100%. If sound comes from the speaker, the output device still needs to be changed.

20s test. Watch lights or white pulse.

What happened during the test?

In infrared mode, the infrared light may not be visible. Use the white pulsating indicator to confirm the GlowPad is receiving signal.

Thanks, your GlowPad check was saved.

You can now return to your IC and start the transfer.