Frequently Asked Questions
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Frequently Asked Questions
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BG
Bronagh Gaffney
05月05日, 2026
Hi is there a USA version of the IC Glow..I have a friend in the USA who needs one Thankyou
您好，請問IC Glow有美國版嗎？我有個朋友在美國，他需要一台。謝謝！
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KS
Kelley Spence
05月04日, 2026
Hello Anton, My IC pad no longer seems to show the lights anymore during the IC transfers during the imprints. The lights work and the device is fully charged and I am following all of the protocols. It stopped working since the Oclacitinib Maleate was updated and now all that happens is I hear the sound during the transfer but no lights and I have tried other IC's that previously worked fine.
你好 Anton，我的 IC 晶片在印模過程中指示燈似乎不再亮了。指示燈是亮的，設備也已充滿電，我嚴格按照所有步驟操作。自從奧克拉替尼馬來酸鹽更新後就出現這個問題了，現在印模過程中我能聽到聲音，但指示燈不亮。我已經試過其他之前可以正常工作的 IC 晶片了。
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T
Thomas
05月04日, 2026
Is it possible to download IC files? I see that you can download them in the mobile app, but is it possible to download the file itself outside the app? Thanks.
請問可以下載IC檔嗎？我看到可以在手機應用程式裡下載，但是能否在應用程式之外下載檔案本身呢？謝謝。
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Barbara Jane Claypool
05月03日, 2026
Anton - is there a protocol using ICs and complexes to address a parasite and other critters cleanse? I know there are remediies in the catalog, but is there a podcast or recommendation somewhere on the site as how to best approach this issue if one suspects they have parasites - which according to many health gurus - we all have! I just feel the need for some guidance with... 查看更多
Anton - is there a protocol using ICs and complexes to address a parasite and other critters cleanse? I know there are remediies in the catalog, but is there a podcast or recommendation somewhere on the site as how to best approach this issue if one suspects they have parasites - which according to many health gurus - we all have! I just feel the need for some guidance with this due to the potential side effects (if any) like there can be with other natural remedy cleanses. We hear so much about Fenbendazole and Ivermectin so curious if there's a protocol for these as relates to detoxing. Thank you in advance!
安東 - 是否有使用離子複合物和複合物來清除寄生蟲和其他微生物的方案？我知道產品目錄裡有一些療法，但網站上是否有相關的播客或建議，指導我們如何最好地處理疑似寄生蟲感染的問題——很多健康專家都說我們每個人都有寄生蟲！我只是覺得需要一些指導，因為擔心像其他天然療法一樣，這些療法也可能有副作用（如果有的話）。我們常聽到芬苯達唑和伊維菌素，所以很好奇是否有相關的排毒方案。先感謝！
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Tiffany Manley
05月01日, 2026
I have had my glow IC pad for a couple of years and just started using it again. It is not showing up in my Bluetooth settings on my iPhone or iPad anymore. I pressed forget this device to get to reconnect and it’s not showing as a suggested new device. Could the Bluetooth on the glow disc stop working?
我的發光IC平板電腦用了好幾年了，最近又開始用了。但是它現在在我的iPhone和iPad的藍牙設定裡都找不到了。我試過點擊“忽略此設備”重新連接，但它也沒有出現在推薦設備列表中。是不是發光平板電腦的藍牙功能壞了？
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CM
Christine Martin
04月29日, 2026
Liebes Team, ich benutze seit 2023 mein Glowing IC Pad und bin sehr zufrieden. Ich muss auf einen neuen Laptop umstellen, aber es ist alles richtig eingestellt, das Programm läuft auch, aber dennoch wird die Information nicht auf das Glowing IC Pad übertragen. Auch auf dem Smartphone habe ich das gleiche Problem. Könnt ihr mir weiterhelfen, da ich das Gerät ja weiterhin benutzen möchte. Viele Grüße Christine
親愛的團隊：我從2023年開始使用發光IC平板電腦，我一直非常滿意。現在我需要更換一台新筆記型電腦，雖然所有設定都正確，程式也能正常運作，但資訊仍然無法傳輸到發光IC平板電腦上。我的智慧型手機也遇到了同樣的問題。請問您能否幫我解決這個問題，以便我能繼續使用這款設備？此致，克莉絲汀
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MB
Marijn Bouwman
04月27日, 2026
Hello, is there an Infopathy app available? Because i can download one in the Playstore with the same logo?
您好，請問有 Infopathy 這個應用程式嗎？因為我在應用程式商店裡找到了一個圖示相同的應用程式並下載了出來。
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S
Silvia
04月26日, 2026
can device help with insomnia
該設備能幫助治療失眠嗎？
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Ching Chih Jenny Tai
04月24日, 2026
Is there any Exosome frequency?
是否存在外泌體頻率？
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Mr
Mike r
04月16日, 2026
I recently purchased a pemf coil (shaped/size of a large donut) can i put a glass bottle in the middle of the hole to then imprint the IC freqs? Thanks in advance.
我最近買了一個PEMF線圈（形狀/大小像個大甜甜圈），我可以把一個玻璃瓶放在線圈中間的孔裡，然後把IC頻率印在上面嗎？謝謝。
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K
Karen
04月15日, 2026
I just bought a IC PAD3. WHEN I am using it for PEMF . It is not lighting up. When I push the power button it flashes a color for a second andvthrn does not light. I had the old IC pad that stopped working, this is replacing the old one.
我剛買了一個IC PAD3。當我用它做脈衝電磁場療法（PEMF）時，指示燈不亮。按下電源鍵後，它會閃一下顏色，然後就不亮了。我之前有一個舊的IC PAD，壞了，這個是用來替換舊的。
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t
tlc
04月11日, 2026
So upset, I dropped my IC pad and the glass cracked, is this repairable? Any recommendations would be greatly appreciated
太鬱悶了，我的集成電路板摔了，玻璃碎了，這能修好嗎？有什麼建議嗎？非常感謝！
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