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PW
Pam Werschler wrote a comment to Frequently Asked Questions
over 2 years ago
Hi

I just got my IC glow pad and I charged it but there is only a faint light in the middle the side lights aren't working.  I saw them flash once when I pugged it in but I think there may be a short in it?
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Dec 10, 2022
Hi Pam, once you connected Glowing IC Pad with an audio cable and start the transfer, please make sure the audio volume is set to the maximum level on your phone or computer.  
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PW
Dec 10, 2022
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Great! Let me try this! 
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PW
Dec 12, 2022
Author
This worked but there is one light out on the pad on the left middle side.  What should I do?
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Dec 12, 2022
Hi Pam, it is okay if 1 or even 2 LEDs not working or are partially or even fully covered with herbs. IC Pad is designed with that in mind as it is a random process to have some LEDs covered by herb. When we pour liquid resin with herbs and it positions in its own way. IC Pad has enough LEDs and their intensity to compensate for that.
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Denise Desforges wrote a comment to Freedom
over 2 years ago
Elena press on the arrows beside the transfer button and you can chose the amount od loops you would like. Best of healing!!!
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MN
Martin Neuhauser wrote a comment to Russian Shungite
over 2 years ago
Hello, is this information from a noble shungite or another class? Thanks Martin
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Dec 11, 2022
Hi Martin, yes, it is from Noble shungite. 
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MN
Dec 12, 2022
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Hi Anton, thank you very much.
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