Good morning, I just received my new glow pad, but am having trouble transferring. When I charge it, the yellow light turns on, but then after about 1 minute, it turns off. But, it won't glow when I start a transfer (the volume is all the way up on my laptop), what am I doing wrong? Thank you for any guidance, Chiara
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Anton SF
05月07日, 2021
Hi Chiara, Please watch a short video on how to set up Glowing IC Pad at "how to use Glowing IC Pad page".
If the yellow light goes off in 1 minute then IC Pad is fully charged. To transfer ICs you need to connect IC Pad to your smartphone or laptop with an audio cable. During the transfer, you should not hear sound coming from your smartphone or laptop if using the Glowing IC Pad.
Hi Chiara, Please watch a short video on how to set up Glowing IC Pad at "how to use Glowing IC Pad page". If the yellow light goes off in 1 minute then IC Pad is fully charged. To transfer ICs you need to connect IC Pad to your smartphone or laptop with an audio cable. During the transfer, you should not hear sound coming from your smartphone or laptop if using the Glowing IC Pad.
Hi Chiara, Please watch a short video on how to set up Glowing IC Pad at "how to use Glowing IC Pad page".
If the yellow light goes off in 1 minute then IC Pad is fully charged. To transfer ICs you need to connect IC Pad to your smartphone or laptop with an audio cable. During the transfer, you should not hear sound coming from your smartphone or laptop if using the Glowing IC Pad.
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