Frequently Asked Questions
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Frequently Asked Questions
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FP
Fiona Perl
05月14日, 2025
Hi Infopathy team, I was so excited to receive my glow pad, however the battery is only lasting 50 minutes. I ran a 20min and 30min PEMF program and then the lights start flickering and it turns off after that. I have tried imprinting while it's on charge but the... 查看更多
Hi Infopathy team, I was so excited to receive my glow pad, however the battery is only lasting 50 minutes. I ran a 20min and 30min PEMF program and then the lights start flickering and it turns off after that. I have tried imprinting while it's on charge but the lights keep turning off, I cannot use it again until it is fully charged? I am assuming from your FAQ on battery life that this is not normal?
嗨，Infopathy 團隊，我很高興收到我的發光墊，但電池只能持續 50 分鐘。我運行了 20 分鐘和 30 分鐘的 PEMF 程序，然後燈光開始閃爍，然後熄滅。我曾嘗試在充電時進行列印，但燈一直熄滅，在充滿電之前我無法再次使用它？從您關於電池壽命的常見問題中，我推測這不是正常的？
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C
Condor
05月10日, 2025
Hi, regarding imprinting holographic stickers, can I use the Circuit IC Pad or does it have to be the Glowing pad? Also, in the FAQs it says not to shower with the stickers but in the webinar it says you can, and that the transfer lasts 30 days. Can you please clarify? Lastly, when imprinting, which side of the sticker is being imprinted? I assume it’s the same side that goes on the body since one can imprint the entire roll...
您好，關於印刷全息貼紙，我可以使用電路 IC 墊嗎？還是必須是發光墊？此外，常見問題中說不要用貼紙洗澡，但在網路研討會上說可以，並且轉移持續 30 天。你能澄清一下嗎？最後，印刷時，印刷在貼紙的哪一面？我認為它與身體上的一側是同一側，因為人們可以印上整個捲軸…
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Nols Miguel
05月09日, 2025
Hey has my membership expired
嘿，我的會員資格過期了嗎
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RD
Rob DeMartino
05月08日, 2025
Hello Infopathy Team, as we prepare to start integrating these products into our clinic—pending resolution of the current device issue—we wanted to ask if you have an affiliate program in place? If so, can we go ahead and get Dr. Rob signed up with a code in the meantime? It... 查看更多
Hello Infopathy Team, as we prepare to start integrating these products into our clinic—pending resolution of the current device issue—we wanted to ask if you have an affiliate program in place? If so, can we go ahead and get Dr. Rob signed up with a code in the meantime? It would be great to have that ready as we move forward.
您好，Infopathy 團隊，我們準備開始將這些產品整合到我們的診所中（等待解決當前的設備問題），我們想問您是否有聯盟計劃？如果可以的話，我們可以同時讓 Rob 博士註冊一個代碼嗎？如果我們在前進的過程中能夠做好準備，那就太好了。
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Wendy Corral
05月05日, 2025
Buen dia, puedo crear un play list personal, por ejemplo: necesito iniciar con un multivitaminico que incluya Vitamina D, D6, B3, B12, Zin y Omega 3, hay forma de que lo pueda crear para mi uso personal?
早上好，我可以建立一個個人播放清單嗎？例如：我需要從包含維生素 D、D6、B3、B12、鋅和 Omega 3 的複合維生素開始，有什麼方法可以創造它供我個人使用嗎？
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AW
Anne Wright
05月05日, 2025
It's been a week since I did a transfer - and I'm just getting the static noise when I start to run a complex from my computer Connections seem to be tight. Any troubleshooting suggestions? Have I forgotten a step already???!!!!
距離我上次進行傳輸已經過去一周了 - 當我開始從我的電腦上運行一個複雜程序時，我聽到了靜電噪音，連接似乎很緊。 有任何故障排除建議嗎？ 我是不是已經忘記某個步驟了？ ？ ？ ！ ！ ！
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C
Condor
05月02日, 2025
Hello, I’m new to this and I’ve looked through the FAQs and the specific ICs comments regarding transfer rate and proper use. I have the Circuit IC Pad and the IC 750 ml (25 oz) glass bottle with EMF. If the transfer rate says total 12 min, is that per... 查看更多
Hello, I’m new to this and I’ve looked through the FAQs and the specific ICs comments regarding transfer rate and proper use. I have the Circuit IC Pad and the IC 750 ml (25 oz) glass bottle with EMF. If the transfer rate says total 12 min, is that per 2 oz of water? Meaning for a 25 oz it would be 144 min or so… Does the size of the water container matter? I also see the recommended use of 3x per day as well as 30 days, what’s the suggested change between different ICs? How frequently can I change ICs to get the benefit of each?
您好，我是新手，我已經查看了常見問題解答以及有關傳輸速率和正確使用的具體 IC 註釋。我有電路 IC 墊和帶有 EMF 的 IC 750 毫升（25 盎司）玻璃瓶。如果傳輸速率顯示總共 12 分鐘，那麼每 2 盎司水的傳輸速率是多少？這意味著對於 25 盎司來說，大約需要 144 分鐘…水容器的大小重要嗎？ 我還看到建議使用每天 3 次以及 30 天，不同 IC 之間的建議變化是什麼？我可以多久更換一次 IC 才能獲得每種 IC 的優勢？
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Lissette Eglezos
05月01日, 2025
Hi Can anyone please let me know If I purchase the glowpad 3 would I still have to purchase membership ?
嗨，有人能告訴我，如果我購買 glowpad 3，我是否仍然需要購買會員資格？
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M
Moni
04月27日, 2025
Mein Hummer ist mit meinem Handy verbunden, aber die Frequenzen laufen auf den Handy, nicht über den Hummer. Was kann ich tun?
我的悍馬與我的手機相連，但頻率是在手機上運行，而不是透過悍馬運行。我能做些什麼？
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P
PRIEUR
04月26日, 2025
Ne tenez pas compte de mon précédent car il marche sur mon smartphone.
請忽略我之前的那個，因為它可以在我的智慧型手機上運行。
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P
PRIEUR
04月24日, 2025
Bonjour, mon pad Bloc lumineux ne fonctionne pas, ni en filaire ni en bluetooth. Il est pourtant chargé et je peux changer les couleurs mais ensuite plus rien.
您好，我的 Light Block 墊無法工作，無論是有線的還是藍牙的。它已充電，我可以改變顏色，但之後什麼都沒有。
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JM
Jennifer MacIntosh
04月21日, 2025
My glowing ipad is not flashing. What can I do? I have charged it for a long time.
我的發光 iPad 沒有閃爍。我能做些什麼？我已經充了很久的電了。
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