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I just received the IC Pad the one that is meant light up blue, I have plugged into the wall and put the cord into the side of the adaptor and to my computer - The same end cord one. But it is not lit up. As a first time user can you please provide a step by step on how to connect and then how to start the first choice of IC's to allow it to be put into the water.
Hi Lisa, please use a USB cable for charging and an Audio cable for transferring ICs. You can watch a short video and instructions on this page: https://www.infopathy.com/en/tutorials/devices?show=glowing
Make sure the audio volume is set to maximum level After you start the transfer. During the transfer, you should not hear a sound and IC Pad should glow blue. You can try Happy Water complex as a first choice: https://www.infopathy.com/en/combinations/happy-water-11
嗨 Lisa,請使用 USB 線充電,使用音頻線傳輸 IC。您可以在此頁面上觀看簡短視頻和說明:https://www.infopathy.com/en/tutorials/devices?show=glowing 確保將音頻音量設置為最大級別 開始傳輸後。在傳輸過程中,您不會聽到任何聲音,IC Pad 應該會發出藍光。您可以嘗試 Happy Water complex 作為首選:https://www.infopathy.com/en/combinations/happy-water-11