My IC Pad is not working. When I plug it in to charge, the yellow light only comes on for 30 seconds. When I plug it in to the computer, the blue lights do not flash. The Volume on the computer is all the way up.
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JL
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Anton SF
11月10日, 2021
Hi Janie, it seems IC Pad is fully charged as the yellow light goes off after 30 seconds. Please try using IC Pad with another phone or computer and see if it works. If you use a computer you may need to change the audio setting - for the input device, you should have "headphones" selected. If that does not work, please try to get a replacement audio cable, as it might be damaged.
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嗨，珍妮，當黃燈在 30 秒後熄滅時，IC Pad 似乎已充滿電。請嘗試將 IC Pad 與另一部手機或計算機一起使用，看看它是否有效。如果您使用計算機，您可能需要更改音頻設置 - 對於輸入設備，您應該選擇“耳機”。如果這不起作用，請嘗試更換音頻線，因為它可能已損壞。
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