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Hi Brittani, please make sure IC Pad's battery is charged and the audio volume is set to maximum when transferring ICs. If that does not help, please try to replace the audio cable with a new one, it called "aux cable 3.5mm", if you need help finding right cable, please send us an email at [email protected] thank you!
안녕하세요 Brittani, IC를 전송할 때 IC Pad의 배터리가 충전되어 있고 오디오 볼륨이 최대로 설정되어 있는지 확인하십시오. 그래도 도움이되지 않으면 오디오 케이블을 "aux cable 3.5mm"라는 새 케이블로 교체해보십시오. 올바른 케이블을 찾는 데 도움이 필요하면 [email protected]으로 이메일을 보내주십시오. 감사합니다!
hey Anton I just got my glowing IC pad. Should the glass cup or water bottle cover the entire pad or cover all of the LEDs? I have a small water bottle.