Frequently Asked Questions

Anton SF
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Frequently Asked Questions
Replies
CL
Feb 05, 2021
Device will not charge or turn on
2 replies
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Feb 01, 2021
Me again, sorry: I am wearing magnetic jewelry. What do I have to consider ? (I ordered the IC Hummer) 2. How do I know which frequencies are free and which are premium?
1 reply
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Jan 27, 2021
Hello, i need german translation
1 reply
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dz
Jan 24, 2021
hello i want french translation
2 replies
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B
Jan 14, 2021
Hello, Antoine, how to have the text in French Thank you
Show original
2 replies
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Jan 03, 2021
Hello! Is there a way to get the individual frequencies from 1 to 500 as options? Thank you!
1 reply
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JG
Dec 28, 2020
Hello! The page where you explain that info critical a platform is now infopathy and click to "go to Infopathy" interrupts absolutely everything I am doing on your website. Is this happening to anyone else? Making it hard to login and logout and download!
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a
Dec 17, 2020
Hi Anton, wanted to ask why infopathy is so slowly?! Sometimes it takes several minutes to load an 2 min imprint. Itโ€™s like this for over a week. Sometimes itโ€™s fast, but most of the time horribly slow. Thanks on advance! Best regards Angi
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i
Dec 13, 2020
I have IC pad 12 min. which I have been using for 2 years straight. It became scratched in several spots. Can I continue using it? But the most important question is whether it is MacOs Air Catalina compatible. It is my new computer, I hesitate to use my IC platform with it. Thanks for your answer. Irma simuni [email protected]
1 reply
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EE
Dec 09, 2020
Hallo Anton, many thanks for your answer.
0 replies
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LE
Nov 29, 2020
HI Does the Ic pan need toughing the bottom of the bottle? Some bottles are concave so there is air in the center of the bottle. Does the color of the glass help keep the IC longer ie brown glass vs clear? Does a lid on the bottle reflect the sound waves back into the water?
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