Infopathy

Frequently Asked Questions

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Frequently Asked Questions
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KT
Jun 02, 2025
My pad is no longer lighting up to recharge
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MC
Jun 02, 2025
My healthcare professional (cardiologist) believes in red light therapy and he is asking me what are the wavelengths and power density for the IC pad.  I can't seem to find the information anywhere, I would be grateful to find out.  Thanks!
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D
May 30, 2025
My Glowing IC Pad won't charge anymore any recommendations as to how to replace the battery ? its only 3 years old
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M
May 28, 2025
I have the following problem: I want to create an IC complex with a total of 19 ICs. However, the recommendation is to print approximately 6 ICs in one complex. Now I want to create 4 IC complexes, each with 5 or 4 ICs, and then print them into a... See more
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LM
May 26, 2025
Can I use my computer or phone while the PEMFs are being used? Would a video, typing, or incoming text or phone call interfere with the effectiveness of the PEMF?
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A
May 26, 2025
Hi, I would like to offer I
Infopathy to clients. Any possibility to cooperate with you? Thank you
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JD
May 25, 2025
how do I know when my glow pad is no longer working ? its 4 years old . do I need to replace it?
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C
May 21, 2025
Hi Infopathy team, Iโ€™m considering investing in another IC device. Before deciding I was wondering  how old the IC Pad 3 was or if another device is in the works. Second, can I run an imprint from my cell for one device and another from my iPad simultaneously? Thanks in advance! 
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R
May 19, 2025
Hello dear team, I have the following problem
My light pad no longer works with my phone via cable. It doesn't work with my laptop either. I connected it to another phone via cable, and that worked. I've already changed browsers and swapped cables. Nothing helped. Please give me some advice. It works great over Bluetooth, but I don't want to use it.
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FP
May 14, 2025
Hi Infopathy team, I was so excited to receive my glow pad, however the battery is only lasting 50 minutes. I ran a 20min and 30min PEMF program and then the lights start flickering and it turns off after that. I have tried imprinting while it's on charge but the... See more
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C
May 10, 2025
Hi, regarding imprinting holographic stickers, can I use the Circuit IC Pad or does it have to be the Glowing pad? Also, in the FAQs it says not to shower with the stickers but in the webinar it says you can, and that the transfer lasts 30 days. Can you please clarify? Lastly, when imprinting, which side of the sticker is being imprinted? I assume itโ€™s the same side that goes on the body since one can imprint the entire roll...
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NM
May 09, 2025
Hey has my membership expired 
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