This transfer is hugely frustrating because it stops if you open up a different page on your device while it’s transferring, or if your device goes to Lock Screen. It’s an hour long but you can’t just close your eyes and rest because the transfer shuts off. I haven’t managed to finish it yet! Other transfers keep going until they’re done. Is there something in the programming that can be tweaked to fix this?
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JM
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Anton SF
12/09
Hi Jane, I assume you are using iOS 15. If so, there is currently bug when you Lock Screen or minimize app. Please try the following: Start Transfer -> Open new tab in your browser and then try to lock the screen, it should continue transferring. Thank you!
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안녕하세요 Jane, iOS 15를 사용 중이라고 가정합니다. 그렇다면 현재 화면을 잠그거나 앱을 최소화할 때 버그가 있습니다. 다음을 시도하십시오. 전송 시작 -> 브라우저에서 새 탭을 연 다음 화면을 잠그면 전송이 계속됩니다. 감사합니다!
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