Frequently Asked Questions

Anton SF
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Frequently Asked Questions
Replies
AS
13 Lip 2021
Hi there, I have been using my glowing IC pad for about 6 months but now it has stopped working. Totally dead. How do we organise a replacement?
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LH
09 Lip 2021
I was doing some ICs when my pad began flashing. I then recharged it until the yellow light came off and when I plugged it in again it began flashing on and off. What am I doing wrong, please?
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L
02 Lip 2021
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MM
02 Lip 2021
Anton, I have been having a lot of difficulty getting the Audio files to play on my headphones. It will work intermittently, but most of the time there is no audio or visual indicating the file is working. I have tried clearing my browser cache and rebooting my device, but it does not consistently work. How do I resolve this issue?
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PS
27 Cze 2021
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MS
24 Cze 2021
Hello Anton. I'm curious about the feature: download all at once vs one-by-one. What is the benefit of one vs the other? Also, the repeat download function: for Imprint ICs, does repeating increase efficacy for higher volumes of water? Thank you.
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LL
22 Cze 2021
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LL
22 Cze 2021
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20 Cze 2021
Hi Ross, at the moment offline mode is not available, but we are building an App that should support offline. At the moment you can imprint tinctures for 30 days storage method.
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r
20 Cze 2021
Hi Anton, I'll be looking to spend some time off-grid. How would I access the IC's I need with no internet access? Cheers Ross
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Cs
16 Cze 2021
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S
16 Cze 2021
Hi Anton, My husband has no headphone jack in his phone. His only got the power to Jack cable... Will that work?
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