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In this group, we will talk about Infopathy Android and iOS app.

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Anton SF
about 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the code, please use this one: y9KKvTDz
    If you are not able to enter that code, please follow this link https://testflight.apple.com/join/y9KKvTDz
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Nov 11, 2025
i had access to the testflight app for Infopathy and today I seem to be kicked out and cannot get back in because it says No accepting anymore beta users :( Can anyone help me?

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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

[email protected] 

Danke !
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Delphine Lamotte
5 months ago
Hello everyone,
Two things: yesterday I had the profile updated to the first therapist level + this morning I updated the test application on the phone.
Although the glowing pad is recognized by the phone's Bluetooth, the application does not transfer any data.
Phone: Android - Samsung Note 10
Have a nice day
Delphine
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N|
Jul 09, 2025
Helloย Delphine Lamotte ! Have you tried again? All should be working in the latest update.
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Jul 09, 2025
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Nes | QA Analyst Hello, sorry if I rushed my comment ;). I just downloaded the new update, it works again on the second try, thank you for your feedback. Have a nice day! Delphine
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N|
Jul 09, 2025
Delphine Lamotte No worries! We appreciate any feedback. Thank you!
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Jul 10, 2025
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Nes | QA Analyst Hello, I don't know if my new problem is related but my IC pad is no longer detectable by the bluetooth of the phone (samsung note 10) or the computer (macbook pro). I repeated the procedure several times without unpairing => KO then by unpairing and the devices do not find the IC pad which is turned on. Thank you in advance and have a nice... See more
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Jul 10, 2025
Delphine Lamotte๏ปฟ, please see this video on reseting the Bluetooth https://vimeo.com/944217062
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Jul 10, 2025
Author
Infopathy Team Ohhhh I am so grateful! I thought that my IC pad was dead! It was the first time it did so. The video is perfect, all is back to normal ๐Ÿค—
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Delphine Lamotte
6 months ago
Good morning,
I first use the IC pad with the Mac and then disconnect the bluetooth from the Mac without turning off the IC pad.
Then I open the bluetooth of my Android Samsung Note 10 phone to connect it to the IC pad.
There, after successful synchronization, the IC pad turns off by itself.
You need to turn the IC pad back on and reconnect it to Bluetooth to use it.
Have a nice day
Delphine
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Jun 12, 2025
Delphine Lamotte, yes, there is such an thing happening when reconnecting the GlowPad, that is normal (sort of a bug, but it does not affect the GlowPad, you just need to turn it back on). Thank you for noting that!
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Delphine Lamotte
6 months ago
Good morning,
On the application, when at the end of a program you disconnect the Bluetooth from the phone, the sound of the program restarts on the phone even though the program is not running.
You must first turn off the application and then disconnect Bluetooth to avoid this problem.
However, if you don't pay attention to it, the sound is quite stressful.
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May 30, 2025
Delphine Lamotte, thank you for discovering this issue!ย Nes | QA Analyst, please note this
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May 30, 2025
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Anton SF I'm on Android - Samsung Galaxy Note 10
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May 31, 2025
Delphine Lamotte, thank you for letting us know, this is useful! 
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May 31, 2025
Anton SF It does the same thing, intermittently, with the IPhone
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May 31, 2025
Petra Vernon, thank you for checking! So it seems it is not specific to the phone, but something we can probably fix.ย 
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May 31, 2025
Anton SF yes
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