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I just got my IC glow pad and I charged it but there is only a faint light in the middle the side lights aren't working. I saw them flash once when I pugged it in but I think there may be a short in it?
Hi Pam, once you connected Glowing IC Pad with an audio cable and start the transfer, please make sure the audio volume is set to the maximum level on your phone or computer.
Hi Pam, it is okay if 1 or even 2 LEDs not working or are partially or even fully covered with herbs. IC Pad is designed with that in mind as it is a random process to have some LEDs covered by herb. When we pour liquid resin with herbs and it positions in its own way. IC Pad has enough LEDs and their intensity to compensate for that.
안녕하세요 Pam, 1개 또는 2개의 LED가 작동하지 않거나 부분적으로 또는 완전히 허브로 덮여 있어도 괜찮습니다. IC Pad는 일부 LED를 허브로 덮는 무작위 프로세스이므로 이를 염두에 두고 설계되었습니다. 허브와 함께 액상 수지를 부으면 자체 방식으로 위치합니다. IC 패드에는 이를 보상하기에 충분한 LED와 강도가 있습니다.