Frequently Asked Questions
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Frequently Asked Questions
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S
Susie
17 Lut 2025
can you send the energy remotely to someone?
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Dahmheun Kang
17 Lut 2025
Please check if the item purchased on February 9th has been shipped. The purchase number is #15510. And if possible, please let me know the tracking number. Thank you.
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Kim Jansen
14 Lut 2025
get started guide
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JEFF SUTTON
13 Lut 2025
Hi Anton-What container for imprinting is best? Glass -plasticThank you, Jeff
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Michelle Gosselin
12 Lut 2025
Hello. I am having a problem with regards to the operation of My glowing IC pad. After charging all night I tried to operate it with a PEMF function. It didn’t work. The little light was glowing in and out, however it wasn’t operational. This has been occurring intermittently. I never know where it’s “at”. I wish there was more indication of what is happening with it. Thanks 🙏🏼
Hello. I am having a problem with regards to the operation of My glowing IC pad. After charging all night I tried to operate it with a PEMF function. It didn’t work. The little light was glowing in and out, however it wasn’t operational. This has been occurring intermittently. I never know where it’s “at”. I wish there was more indication of what is happening with it. Thanks 🙏🏼
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jm
john maio
09 Lut 2025
Hi-Today is Feb 8, and I tired three times to transfer an ic-but the box doesn't turn light brown like is always did and when you click it nothing happens- I paid my resubscription dues and got the receipt- It something else going on - or could the problem be with my computer
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Anne Wright
30 Sty 2025
I purchased a membership in June of 2024 and had been able to access any complex, it seems. Suddenly I'm getting the message that I need the premium membership. I paid somewhere around $121 in June. Just need to confirm how to proceed here to be able to get that access back (and why did it change suddenly?)
I purchased a membership in June of 2024 and had been able to access any complex, it seems. Suddenly I'm getting the message that I need the premium membership. I paid somewhere around $121 in June. Just need to confirm how to proceed here to be able to get that access back (and why did it change suddenly?)
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AT
Anna Teresa Facchinetti
26 Sty 2025
Io ho il modello precedente a questo e il cavo è un cavo aux. Il nuovo Glowing Ic Pad 3 che tipo di cavo utilizza rispetto al vecchio modello? Grazie
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Sara
22 Sty 2025
Buongiorno Anton e tutti, vorrei avere maggiori informazioni su abbonamento primavera. Il mio abbonamento normale scade ad aprile. Io se dovessi prendere il piano primavera, pagherei entrambi gli abbonamenti?. Poi cosa vuol dire che nel piano primavera manca il sintetizzatore CEMP e FSM?. Grazie. Saluti a tutti Sara
Buongiorno Anton e tutti, vorrei avere maggiori informazioni su abbonamento primavera. Il mio abbonamento normale scade ad aprile. Io se dovessi prendere il piano primavera, pagherei entrambi gli abbonamenti?. Poi cosa vuol dire che nel piano primavera manca il sintetizzatore CEMP e FSM?. Grazie. Saluti a tutti Sara
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KN
Keri Nola
21 Sty 2025
Hi Anton, new member here and excited to get started. My volume is up and my glow pad is connected to bluetooth, but when I start a transfer I hear it from my computer, but the glow pad does not light up. Am I doing something wrong? I am on a macbook pro. Your guidance is appreciated. Thank you, Keri
Hi Anton, new member here and excited to get started. My volume is up and my glow pad is connected to bluetooth, but when I start a transfer I hear it from my computer, but the glow pad does not light up. Am I doing something wrong? I am on a macbook pro. Your guidance is appreciated. Thank you, Keri
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CJ Hernley
20 Sty 2025
The lights on my Glowing IC pad no longer work. Is there a way to jumpstart it or does it require service?
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AG
Andruhovici Gabriela
18 Sty 2025
Buna Anton doresc sa anulez pentru o perioada abanamentul. cum trebuie sa procedez?
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