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Tanis Day

about 2 months ago

How do I turn off the sound of the frequency when I'm doing a PEMF transfer? It is so loud and grating and I can't stand listening to it for the duration of the transfer. Is there a simple way to turn it off?

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Anton SF

Jul 30, 2025

Tanis Day, if you use GlowPad during the transfer you should not hear any sound. If you hear sound, it means GlowPad is not connected properly to your phone or laptop. Please see tutorial videos here: https://www.infopathy.com/en/tutorials/devices?show=glowing3&source=web

As quick fix - try to restart your phone/laptop.

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Tanis Day

Aug 02, 2025

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Anton SF Thanks Anton but it's still making the sound, whether I have it plugged in to my phone through the jack or by bluetooth from my computer. I am using a brand new glowing IC pad I just purchased from the Infopathy website. I am frustrated and disappointed. I... See more

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Anton SF

Aug 06, 2025

Tanis Day, sorry about that delayed reply. Please let me know what laptop are you using? Is it MacBook? If so, once GlowPad is connected to your laptop via bluetooth, on your Mac, please go to Settings -> Sound -> Output tab and select "Infopathy GlowPad".

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Tanis Day

Aug 06, 2025

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Anton SF Hi Anton, I'm using an iPhone or a Mac mini. In the Mac mini settings, there is no option for the glow pad. It isn't showing up in the list. And it still makes the noise when I start a transfer. On the iPhone I connected by bluetooth... See more

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Anton SF

Aug 07, 2025

Tanis Day, it is normal that lights are constantly On on the GlowPad for many ICs (usually PEMF ICs). For the Mac mini - please try to restart GlowPad and Mac mini. It should be appearing in the list of Bluetooth devices. Usually on Mac, when you click on... See more

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Tanis Day

Sep 12, 2025

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Anton SF I am SO frustrated Anton. I have my glowpad connected to my Mac-mini by bluetooth and yet when I start a transfer, all the noise comes with it. There is a volume slide and I put it to the bottom so the sound disappears, but after a few... See more

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Tanis Day

Sep 12, 2025

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I would like to get my money back if possible. I am totally frustrated by the constant noise. It isn't how my friend's glowpad works. Maybe mine is defective.

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Anton SF

Sep 13, 2025

Tanis Day, sorry for the frustration. Please try the following, it should help:
After you connect GlowPad 3 to your Mac computer via Bluetooth and it is not glowing during transfer, please go to Settings -> Sound -> Output tab and select "Infopathy GlowPad". Also please make sure the... See more

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Pam

9 days ago

Hi, I Just learned that there is a remote option .. how do I access this? I don't see it as one of my options ... But it is on my friends. Thanks

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Anton SF

Sep 13, 2025

Pam, please request access here: https://www.infopathy.com/en/communities?id=6

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Mari

9 days ago

Where can I find information in Russian language?

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Anton SF

Sep 13, 2025

Mari, sorry we dont have Russian translations yet, but we plan to add them in the future. Meanwhile you can use Chrome or other browsers to translate pages to Russian language.

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