App Testing
In this group, we will talk about Infopathy Android and iOS app.
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Anton SF
almost 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the... See more
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KB
Jun 07, 2025
No, a Samsung pad and a Samsung galaxy
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Jun 10, 2025
Author
Katrin Bonewitz , sorry we can't added androind users at the moment. Hopefully in about 2 months we have app available in the stores. ย 
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KB
Aug 28, 2025
Anton SF Good day, I would be happy to have access, the two months are up, right?
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MV
Aug 28, 2025
Katrin Bonewitz  same if its possible!
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Aug 29, 2025
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Michele Vale , please see app for android here:ย https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app
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MV
Aug 29, 2025
Anton SFย thanks. It's not recognising my email address (forgot password!) And I don't want to set up a new account. Thanksย 
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Sep 01, 2025
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Michele Vale , please try clicking "forgot my passwrord" and then creating new password (no need to create new account). If still not working, please let me know, we will reset password from our side.ย 
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Aug 29, 2025
Author
Katrin Bonewitz , yes, please try installing it here:ย https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app
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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

[email protected] 

Danke !
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AZ
Alexander Zubatov
almost 2 years ago
I've been having issues with the app today. When I try to start any infoceutical, the "transfer" button either doesn't respond at all or else it loads and then nothing happens, as though it's never been pressed. And now, more recently, every time I start up the app, it simply... See more
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N|
Dec 26, 2023
Hello Alexander Zubatov! May I know the current available memory of your device? Thank you for the feedback and happy holidays!
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AZ
Dec 26, 2023
Author
Nes | QA Analystย 49GB of 118GB used
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N|
Dec 27, 2023
Alexander Zubatovย Thank you for the reply!ย 
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AZ
Dec 29, 2023
Author
Nes | QA Analyst Could not get any infoceuticals to transfer through the app today. It hangs there as if loading and then crashes and closes out automatically each time.
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ML
Dec 26, 2023
Me too - same
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Dec 26, 2023
Hello, it does that to me too but not every hour I think that some hours it doesn't work, others do. Here iPhone 14 lots of available memory.
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Marian Bourne
almost 2 years ago
Hi Anton
Another thing that has happened is that a couple of times, it has not been possible to turn the glow pad off.ย 
I press stop....which sometimes takes several attempts for it to register..... and when it does, the pad keeps glowing.ย 
One day I had to turn the... See more
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E
Dec 22, 2023
This happened to me today with the website. I had to turn off my iPad, closing the app wasn't enough.
Another interesting thing: I played a list of Daniel's music, 5 or so songs. It got stuck on the first song (I was cooking and didn't really notice it), when... See more
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Dec 24, 2023
EvitaK, it happened to you on the app or website? It stuck on the first song and once you turned on the screen it continued to play? Thank you!
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E
Dec 24, 2023
Anton SF It happened to me on the website (I write it in the app discussion group to make it clear that it happens across the board - on the web and in the app ;) )

The first song played the whole time, about an hour, when I turned... See more
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Dec 25, 2023
EvitaK, thank you for letting me know. Could you please share link to you complex, we will try to replicate this. Thank you!ย 
So, first song kept playing in repeat, but when you turned on the screen it was showing that song #4 is playing.ย 
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E
Dec 26, 2023
Anton SF hier der Linkย https://www.infopathy.com/de/combinations/happy-leber-songs
Ja genau.ย 
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Dec 27, 2023
EvitaK, thank you, I will try!
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Dec 25, 2023
Happy holidays to you as well โค๏ธ
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DM
Dec 15, 2023
Hi This same thing is happening to me as well when I'm using the APP. I was about to post about it. Even when the treatment it's done the IC glowing pad stays just glowing. I will read Anton answers but just wanted to post that I'm also experiencing the... See more
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Dec 14, 2023
Hi Marian, something like this also happens on the website sometimes, we are currently not sure why. If you completely close the app, does it still glow? If you also disconnect the IC Pad, do you hear any sound? 
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JM
John M Kane
almost 2 years ago
Since I have a premium membership, why do I have to login everytime using the app? I got the app installed and works when Online but where are the instructions to use it? and how to use it Offline? When I start an IC when Online using the app, only... See more
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Dec 21, 2023
Hi John, the app asks you to enter your email and password every time you open it? Just to confirm, you don't click "log out" it does it automatically?ย 
Regarding offline mode - you can select particular ICs and Complexes to use offline by switching the slider. When your phone... See more
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JM
Dec 23, 2023
Author
Anton SF After launching the app, I klick on the first one to test, which is "11-Keto-DHT", the "Start Transfer" button is greyed out. A note says "This IC is only available under Premium Membership." I AM a member. So, Yes clicking on the upper right corner of a Person's... See more
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Dec 24, 2023
John M Kane, no worries, thank you for clarification, I am glad it stays logged in for you. It was an issue before actually. :)
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